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November 2024 by Joe Barreto
Friendly people. We love it
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October 2024 by Alexa Montgomery
I don't really usually write reviews but this is well deserved, A guy Chris helped me and my husband with everything we needed with a starter tank for our fish, I found him so helpful and he was giving advice based on personal experience, thank you Chris! The cash register I wish I got her name but she was also so great, it was around 7 she did the night shift. Thank you guys! Great visit!!!! 10/10!!!
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October 2024 by Lauren Eshelman
I brought my dog Frankie in for grooming. He is only one year old and has gotten extremely nervous and fussy during grooming in the past, to the point where other groomers wouldn’t work with him. I am so grateful for Maggie’s patience, and she gave him the best haircut I’ve ever seen him with. Thank you!!
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October 2024 by Armand Daniels
I haven't been shopping here in a while. My girlfriend has a Maltipoo that needed grooming. Fortunately PetSmart emailed me a coupon for 40% off a product or service purchase. I was able to get Windsor groomed, shampooed, nail trim and more for $38 regularly $62.
They had to shave him because his hair was matted in some spots but left his ears face and tail longer. He is happier now.
Will definitely be going back!
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October 2024 by brian johnson
I always get my cat litter and cat foods from PetSmart. Good prices and a large selection of many different cat foods. I mean, who doesn't like PetSmart. That have tons of stuff for pets!!
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September 2024 by Matthew M
Great place to take your pet to
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September 2024 by A L
They essentially charged me double for a service that wasn’t completed the first time. I took my cat to get a full bath and groom with a lions cut since he was a stray cat and had a lot of matting. They were unable to do the haircut because he was getting very upset, which is understandable. They told me I could come back another day and continue the service and I paid about ~$90. When I take him back to get ONLY THE HAIRCUT they charge me $80! I was led to believe the service was incomplete and I’m getting punished for it? I reached out to support and management has refused to contact me. I told support a second time that I haven’t been contacted and said I would get a response within 24 hours. Nope! Terrible management and they WILL rip you off if they’re able. Stay away or simply argue with them in person like I was too shy to do.
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September 2024 by Karen Agreda
If I could give it 0 stars I would, today 08/30/2024 my dog finished his service at the Grooming Salon at 9, when I arrived at the door to look for him there were 3 female employees here right in front of us, I asked them to open the door for me so I could go to the salon to look for my dog, but the 3 WOMEN APART FROM NOT OPEN THE DOOR AND IGNORING US MADE SUPER HORRIBLE FACES AT US, you could see the hatred and frustration in their attitude, beyond that, we rang the bell more than 10 times and if it weren't for the Grooming staff coming out to open the door for us we would NEVER have been able to get in. When we finally got in, the women had such a horrible attitude that it even made the person who opened the door for us uncomfortable. In short, if someone can look at this message and take action for the irresponsible and disrespectful staff they had last night, it would be the least they could do. It is useless to have staff that do not know how to work, that instead of attracting customers, they drive them away. (THIS WHOLE MESSAGE IS ONLY FOR THE PERSON WHO WORKS OUTSIDE, IT HAS NOTHING TO DO WITH THE GROOMING SALON there if they are excellent)
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September 2024 by Griffin Diggs
**Terrible and Unprofessional**
Just moved to the area and had a horrible experience at this groomer. I asked if they could give my dog a treat to help her get to know the groomer, like they do at the vet, I was told it’s against company policy, which makes no sense since PetSmart associates have given her treats before.
The groomer made no effort to engage with my dog—just slapped a leash on her. When she got nervous and growled (not aggressively), he refused to groom her. No attempt to calm her down, nothing.
I won't be back. I’ll stick with local groomers who actually care about pets and don’t just earn an hourly wage for being in the office.
The picture is her a few minutes before. So dangerous! lol
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September 2024 by Ralph Hupp
My granddaughter loves to come and see all the pets. Someday she'll come home with one.
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September 2024 by Jose Alonso Carrasco
I purchased a bag of dog food at this location. Once arriving at home I opened it to fill my dog’s food container and saw it was full of maggots. I understand the store doesn’t produce or bag the food but when I called the store the manager said they could not issue a refund unless I physically bring back the food. Not really a fan of re-bagging a bunch of maggots and putting it back in my car. This whole experience is very gross and I will not be shopping at petsmart anymore.
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August 2024 by Jacob Eckert
We love this Petsmart because it always has everything we need. We have five Frenchies and feed them a specific food. This location always has the food we need in stock. The management here is on point. They open up one or multiple extra lanes when the line at check out gets long.
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August 2024 by Lakya Mills
Wish I could give zero stars. Took my husky here for the FURminator treatment. My poor dog came out 3 hours later looking worse than he started. So now I have to go home and give him another blowout and brush. Not sure what I spent $75 on but I definitely will not be taking any of my pets here again. If you are not confident with certain breeds please tell the client so they don’t waste their money.
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July 2024 by Patricia Ivy Bliss
We took our golden retriever in for her 12:30 scheduled appointment and never received a call that she was ready so we went at 4:30 to pick her up only to learn she had been kenneled for 4 hours with no water or potty break and her grooming had not even started! We took her home and she drank water voraciously and appeared visibly traumatized. We will not be going back to Petsmart.
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July 2024 by Jennifer Mayronne
Great job grooming our golden
