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May 2023 by Robin Carlisle
I’ve walked out once due to waiting. I made an appt. the next time but it still took 1 1/2 hours in the chair to even begin. They are rude, the technician ignores you when you try to make conversation. I specifically asked for a lip wax once, pointing to my upper lip, as to make better communication and the woman kept trying to give me a brow wax! During a pedicure, the lady wasn’t paying attention while scrubbing my heal and was practically scrubbing my ankle. When I jerked my foot away and winced in pain, she didn’t even say sorry… just ignored me. Needless to say, I will NEVER go back.Service: Pedicure
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May 2023 by harm
i would give this a zero , but that’s not possible , so i give this a ONE . i wanted the nails w/ the butterflies , but you see that’s not what i got . i absolutely HATE HATE HATE these nails , not to mention the money i had to come out to get these none proportionate nails . 65 DOLLARS FOR THESE BRICKS . they were so thick , couldn’t even lift my hand off the nail desk .i had to go back to get them fixed & sadly , the picture i have provided are them fixed . so imagine how they looked before . im VERY unsatisfied & these people will never get my money again . i was in the chair for a total of 30 minutes , she rushed the entire time & had my skin burning . i wouldn’t wish these nails on my worst enemy . i asked the lady “ so how long have you been doing nails “ to make sure i was in good hands , well she goes onto say “ for long time “ . so ofc i felt secure , i tried to trust the process , but shoot , this caused me trust ISSUES . so basically if you take anything from this , i hope it’s that you’d never waste your time at this joke they call a nail salon .
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May 2023 by Lauren Rodriguez
I was very displeased with my visit to this nail salon. The vibe is unwelcoming and staff is very rude. No one spoke to welcome you in and demanded to sit in a chair. Also, they do not sanitize their tools; the same ones were used on me as the previous customer. I was cut by the woman doing my toes. The outcome of my nails was not good either, they were not filed straight and some were crooked. Definitely will not be visiting again.
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March 2023 by Gina Lukins
Mummsy and I decided on Mani-Pedis today and they were amazing! Love the colors, they added extra coats to make sure we got the full benefit of the lighter shades. We didn't have too long of a wait and they were super friendly!!
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January 2023 by Tyesha Dailey-Boyd
I Walked Out Crying With Me And My Children I Was Talked About To Other Customers Due To Me Having Questions About How My Daughters Nails Looked They Were Suppose To Be Almost A Clear Blue With Sparkle But Have This Long Streak Of Dark Blue In One Of Them So I Was Wondering How That Came About And If We Could Fox It….No I Was Not Able To Have An Opinion Or Speak On Something That I Felt Was Not Right…..I Was Not Treated Like A Paying Customer The Woman Was Constantly Raising Her Voice At Me Embarrassing Me In Front Of Everyone I Dont Know If It Was Because I Looked Poor Or If It Was Because I Am Black….But I Am Truly Devastated From How I Was Treated….Her Husband Apologizing And Giving Me A Hug And Stating That His Wife Has Had A Long Day Still Didnt Make It Better For My Children To See Me Treated In A Such A Way And Still Not Knowing The Cause Of It Disgusts MeService: Acrylic nails
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December 2022 by Debra Swain
I've been pleased with previous visits, but very unhappy today. Not the best treatment or technique. Not sure I will return. Too many things went wrong to list here.Services: Pedicure
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August 2022 by Clarissa Hobson
I had went there to get my nails done. I normally go to one closer to my house but they where booked for the day so I went here. My sister inlaw goes here sometimes so I thought I'd try it. I tried to make an appointment but there phone apparently wasn't working. So I walked in, went through the usual wait period for these places and noticed as I was waiting that they where very rude to customers unless they where their regulars. I sat down and the man started working on my nails and he was not paying close attention to what he was doing I had to point out things he missed like areas wheren't properly filed and I can see parts of the press on base. Looking at my nails now I'm seeing lots of things that he missed like nails are crooked and more filling, ext. I was trying to be nice and make small talk with him but he would ignore me. He was more focused on other customers and the phone then what I wanted or was saying. I still left him a tip because I was a walk in. I talked with my sister inlaw and she said that happened to her to but she thought it was normal. It's not. So it's safe to say we will be going to the one closer to my house from here on out. Better customer service, nails look a lot better, and it's cheaper.Service: Acrylic nails
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June 2022 by Clarissa Parker
I had went there to get my nails done. I normally go to one closer to my house but they where booked for the day so I went here. My sister inlaw goes here sometimes so I thought I'd try it. I tried to make an appointment but there phone apparently wasn't working. So I walked in, went through the usual wait period for these places and noticed as I was waiting that they where very rude to customers unless they where their regulars. I sat down and the man started working on my nails and he was not paying close attention to what he was doing I had to point out things he missed like areas wheren't properly filed and I can see parts of the press on base. Looking at my nails now I'm seeing lots of things that he missed like nails are crooked and more filling, ext. I was trying to be nice and make small talk with him but he would ignore me. He was more focused on other customers and the phone then what I wanted or was saying. I still left him a tip because I was a walk in. I talked with my sister inlaw and she said that happened to her to but she thought it was normal. It's not. So it's safe to say we will be going to the one closer to my house from here on out. Better customer service, nails look a lot better, and it's cheaper.Service: Acrylic nails
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June 2022 by Ashley C.
This is the only place I go when I get my nails done. I've never had a problem.
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May 2022 by Sky Ausborn
I called and asked about availability the lady asked if I wanted to come at 4. I politely said no thank you, I have something else around that time. We can schedule for the next day. She says oh no, come in at 2:30. I agreed. When I got there they looked busy but he came and put me in a chair within 10min. I was happily waiting until it was over 1hr and a half and no one had came back to speak to me or even put my feet in water. People were walking in after and they were starting to help them. When I noticed them moving to the next person that had just walked in I spoke up. He ensured me it would only be 5more min. So I set back and then the guy finally came over. He went to the back and brought back what looked like a basic pedicure. I asked which one that was because I pointed on the menu where it clearly said all the extra stuff. I was not about to pay double in price for a basic pedicure after waiting almost 2hrs after my appointment time! I had to call and push back my other appointment which was why I couldn’t make it at 4 in the first place….. this upset the man and he was now purposely wasting my time. Hanging out in the back… then comes to the front-gives me a RUDE look and walks outside! I dry my feet to leave and put my shoes back on since it was 2hrs at this point…. The other guy goes to get him and he refuses to do my feet(asking to switch clients) needless to say I left and will never return. There’s always a reason on why you don’t go there in the first place! Horrible customer service, time management, and scheduling skills!Service: Pedicures
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February 2022 by Katy Ingram
I’ve always had great service here, and am always excited to go back! Great people and very relaxing ?
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January 2022 by Brandi Renteria
very friendly excellent customer service love the work Nina and Henry does on my nails every visit
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December 2021 by Jason rose
My wife and daughter were there Saturday around noon. The lady was very rude to my daughter and wife spoke very ugly about my wife. I am prior military and speak several languages and not gonna say what was being said. She was very rough handed with both of them we will not use her again!!!!Services: Manicures
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September 2021 by Kim Stephens
Nice and clean new comfy chairs
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May 2021 by Magan Boyd
I Love my nails they are beautiful in the lady was so nice and sweet and I just enjoyed my whole visit would definitely go back