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November 2023 by Ron L
Everything went smoothly with dealing with Family RV. I have owned a few Rvs before purchasing this one. Still trying to learn how everything works on this trailer, but the signing on the dotted line was simple. I had to get a equalizer hitch put on the next morning.
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October 2023 by T Foz
I cant thank Brad and Rhylon at Family RV Center in Sweetwater, TX enough for taking the time to answer all my questions and make a great deal for me. Brad literally spent weeks communicating with me via phone, email, text and even Facebook to work on our deal for a 2022 Grand Design 17mke..Brad got additional pictures, live video, and paperwork all together, and answered my million questions.This is by far my best dealer experience ever (Ive bought two other RVs from dealers). The dealers I visted in AZ were cringworthy to say the least. But all of you at Family RV Center were outstanding. No rush, no hassles, no pressure. And VERY fair trade in value and sales price. I drove nearly 1000 miles to get to Family RV. Brad had jury duty, so he turned me over to Rhylon to do all my in person inspection and paperwork. Everything went well. A couple small issues with camper they fixed immediately. I highly recommend Family RV.
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September 2023 by Valerie Torres
My husband and I were trying to look for an RV ASAP and this amazing Family RV business welcomed us with open arms and worked so fast, that we bought our first RV in 5 minutes. So respectful and generous. We had questions and our sales guy Brad helped us out that, at the end of everything we didn’t need to ask anymore questions. Such an amazing job and customer service. God bless him and everyone in the Family RV Center
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September 2023 by Blane Daniel
Brad and team at Family RV in Sweetwater went out of their way to help solve an issue with the RV we had and worked to get us in to a new RV. The entire process quick and professional.
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September 2023 by Kayla Patterson
Brad truly exceeded our expectations! This is our 3rd RV we’ve bought with Family RV, and Brad is always our go to guy! Not only did he guide us through the RV purchase process seamlessly, but he also negotiated an outstanding deal, worked numbers like a champ & ensured we got the best value for our money. Outstanding service and unbeatable savings – we're thrilled with our new RV!
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September 2023 by Philb411
I purchased an RV from Family RV Center in Sweetwater. . Chris made the experience really easy. As soon as I asked for information regarding a Puma camper. Chris answered promptly and provided all the information I needed. All of the paperwork was completed really quick. When we arrived at the dealership, Chris met us in the lobby. He took us to the RV and went through the entire camper, making sure we understood everything we needed to know about our new purchase. Everyone at Family RV Center has been a blessing to deal with and they are all very helpful. Chris even answered my questions 2 hours after they closed when I had concerns. I will definitely encourage others to purchase from Chris and Family RV in Sweetwater.
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September 2023 by Coach “The Coach”
The Family RV Center service department is top notch. We drove nearly 400 miles to use their service department, when we could have gone 50 miles to CW. Ken in the service department answered my call and or returned my call every single time. The work was performed in the time promised with high quality standards. "KEN" in the service department is fantastic, a superman and committed to superior service. I can't thank you enough Ken. Ken is an employee deserving of a raise.You truly made my wife and I feel like part of the family.Coach&Michele
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August 2023 by Lawrence Tarrillion
Over the past ten years we have purchased two RVs at Family RV. In both cases, Chris has made the entire process exceptionally easy, fair and accommodating. Now, after almost a year in our rv, we are extremely pleased with our purchase and happy to report no issues. Any questions we may have had along the way, Chris was always available and ready to help find the answers. Highly recommend!
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July 2023 by Steve Hinnergardt
Purchase our new Raptor 431 through Family RV Center in Sweetwater. Zac our sale rep was great to work with. Had everything ready when we got there as we had travel over 450 miles. Picked up the fifth wheel late Friday took it to a campground a mile down the road and spent the night. Zac had the service techs ready to tackle our punch list as soon as we arrived back Saturday morning. The techs got everything taken care of in a couple hours and got us on our way back home shortly after noon on Saturday. Everyone was super friendly.
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June 2023 by Neriah Mitchener
Chris at Family RV in Sweetwater helped us find our perfect camper! The buying process was quick and efficient. Chris explained the paperwork side extremely well and made sure we got the best deal possible. We’re so happy with our first camper purchase!
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June 2023 by kimberly Dodder
We were unable to purchase the 5th wheel we really wanted living here in CA. We were going to settle for one we weren't that excited about. I found Family RV Center in Sweetwater Texas. It was intimidating at first to purchase something site unseen and far away. We were immediately put at ease after talking to Brad. He was extremely helpful and never once left us hanging wondering what to do next. He led us through the purchase from beginning to end. He always checked on us and even was available on his birthday to answer questions. Honestly who does that? Thank you again Brad ! We had a couple small things to fix. The owner Grant got in touch with us right away and began working on the issues. We absolutely Love our Fifth wheel and we are even more pleased with the service. When they say you are part of the family it isn't a line they mean it! Thank you again Family RV. The Dodders
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June 2023 by Sujata Sturm
Drake Brown was our sales person. Very helpful , friendly and he went over and beyond to make certain we were satisfied. We traded trailers and he stayed until we moved all items from old trailer to the new. He even helped move our mattress to the new trailer. It was after 10 pm when it was all completed - Drake Brown- thank you so much !
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June 2023 by Chris Morand
A pleasure to do business with Family RV and salesman Chris. I live in Arizona and Chris answered all of my questions, addressed any concerns, sent pics and videos and gave me a detailed quote including adding a WD Hitch.I made the trip from Arizona and purchased my RV. I am very pleased with everything.I do recommend Family RV and salesman Chris L.
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May 2023 by venancio trejo
Drake Brown was great to work with. Very knowledgeable of products, buying process was stress free, and no pressure to purchase. Thanks again for working with us and helping us with our purchase. Will definitely be back!
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April 2023 by Joe Martinez
Drake at Family RV made my first rv buying experience phenomenal. He is very knowledgeable and takes all of your needs and wants into consideration and helps you find the perfect rv. I have reached out to him a few times after my purchase and he responds promptly. First class service!!
