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May 2023 by kendall moore
Great building and good service. Until they stopped delivering mail on Saturdays and there is no lobby service.
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July 2022 by Ian Hale
Given how terrible they are at finding an address I wouldn't have faith they can do much of anything
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April 2022 by Jeffrey Morgan
cant speak to real person, automated system loops you around again and again. paid for label and dropped off package 2-25-22 as of 3-17-22 still shows checked in but not shipped from post office. estimated delivery date said 3-1-22 . Raised prices and lowered execution , hmmm guess its what we should expect from now on.
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January 2022 by Tracy Blackburn
Hard to navigate online but employees are nice
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July 2021 by Bill Rigg
I have had problems with The post office and yes they are rude ,I have asked why a package gets shipped let's say from California and it goes to Dallas Texas and then goes back to Lubbock Texas and then back to Abilene Texas and finely goes to sweetwater Texas makes no sense at all oh when I would call no one knows anything about where my package is.
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April 2021 by Tracy Kendrick
Hard to navigate online but employees are nice
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January 2021 by Denise
This post office is just cosmetically beautifully inside and out. The staff have always been extremely helpful and informative when I have stopped by. My one wish list item would be for hours that are a bit more conducive to working families, ie open till at least 6pm. They no longer process passports. If you’re needing that service it is provided on the 2nd floor of the court house.
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December 2020 by Denise F
This post office is just cosmetically beautifully inside and out. The staff have always been extremely helpful and informative when I have stopped by. My one wish list item would be for hours that are a bit more conducive to working families, ie open till at least 6pm. They no longer process passports. If you’re needing that service it is provided on the 2nd floor of the court house.
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December 2020 by Salvador Armendariz
Manager is useless in helping you,,,very rude
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December 2020 by Marie Marie
Very rude manager in sweater vest . Very unprofessional!!
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September 2020 by Lily
Woman behind the counter was rude as can be. This is small town west Texas. Surely they can do better.
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December 2019 by Tracy Butts
Couldn't get local number for sweetwater Texas
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March 2019 by Kristen Griggs
Everytime I have encountered old bitter besty, (as I have now nicknamed her) behind the counter that wears entirely too much makeup she has been rude, and condescending when assisting me with my questions or postal services. This is a customer service position at the end of the day if you hate your job and life so much it is never too late to make a change. I am highly unsatisfied by the poor level of customer service I receive from this same female employee any and everytime I have mailed anything from this location. Sad.
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January 2019 by Wendy Herrera
I live in Roscoe and packages come through the Sweetwater post office first. I have a package that was scheduled to be delivered as I have many times before yet today I get a tracking message saying my package was Being returned to sender in the Sweetwater post office due to an address issue.
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December 2018 by vero_button
I got my passport from this post office and they made the process simple and quick. The gentleman who took the picture was polite and informative. I dropped off a few packages from mercari, poshmark and some personal mail. They informed me that I could schedule pick ups so that I wouldn’t have to constantly be driving to the post office. Dottie made all pickups on time and she handled all packages with care. There was this one time when I scheduled a pickup for 3 packages but only put two in the mailbox and she gave me a call to make sure that all was in order. I personally had good experiences! Thank you for that!
