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February 2024 by Lonnie Orman
Kiskia was awesome helping me establish a business account
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October 2023 by Brandon Hampton
First off everyone was very friendly upon entering Verizon. We had the pleasure of Kiskia assisting us. My son was looking to trade in his Iphone 11 pro for the Iphone 14 pro max, we got that done with no issues. A week later my son found out the Iphone 15 was being released. Went back to do the return and Kiskia made it so simple. A week later she let us know the return was done but some reason the upgrade was no longer there. She was very concerned that it wasn't there that she called us and got it done properly. Next thing you know we had the upgrade back and pre-ordered the Iphone 15 pro max. Needless to say all the things that needed to be done could've been very stressful and a huge hassle. With Kiskia we had no worries throughout the whole process. Very grateful for the customer service she showed! Thanks again Kiskia!
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September 2022 by Bobby Cantu
So I got there as they were just opening and though I'm not a moning person the CSR, Kisqua was very helpful and willing to o assist me on everything that I went there for. She's very knowledgeable about pretty much all they have to offer. Being that early in the morning Verizon is totally lucky to have here as an employee thank you so much.
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August 2022 by Roxsand Lecroy
Upgrading phones always stresses me out but the man who helped us was helpful and made the transition go smoothly.
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July 2022 by Nowyk Rolyat
Super great place I encourage everyone to go don't believe me go by and check it out yourself Sweetwater Texas employees are super friendly and they basically have everything you need if not in store can most definitely order!
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June 2022 by Randy Hallmark
Service was slow prices was way to expace I only go there once ever three years
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May 2022 by T.J. Little
Went in for a hotspot but it ended up not working out. Customer service was very good in the young lady who helped me, Kiskia went above and beyond to make sure I was taken care of, definitely recommend.
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March 2022 by Carmen Garcia
Best service and good people working there, they try to help you if you have an issue with your phone and they are very freindly
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March 2022 by Ninfa Bugarin
Very knowledgeable about product and services, everything was handle on day of purchase, didn't have to call back with additional questions or problems.
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January 2022 by Susan Martinez
KISKIA was so lovely she listened and explained everything that was going on. She was just delightful! Would highly recommend!
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January 2022 by Victoria Gonzales
The lady who helped me was AMAZING! I’m glad she was able to set me up on a new phone plan!
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January 2022 by guy andre
Andres is not only friendly, kind, patient and knowledgable as a salesperson, but he adeptly handled a complex porting issue by wisely using his upline support at 2 carriers, with persistence… and it worked.All while Verizon’s tech support simply says it is “closed” (multiple days in a row now).After deep-diving into the issues, t-mobile port support literally said they couldn’t do anything & then pretended the connection was poor so they could hang up(!) This seems to be their escape strategy over there…. they even did it when talking on a call placed from the store “land line”.Andres really made a great brand impression for Russell as a premier Verizon representative (much, much better than t-mobile or Verizon itself).
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December 2021 by guy andrews
Andres is not only friendly, kind, patient and knowledgable as a salesperson, but he adeptly handled a complex porting issue by wisely using his upline support at 2 carriers, with persistence… and it worked.All while Verizon’s tech support simply says it is “closed” (multiple days in a row now).After deep-diving into the issues, t-mobile port support literally said they couldn’t do anything & then pretended the connection was poor so they could hang up(!) This seems to be their escape strategy over there…. they even did it when talking on a call placed from the store “land line”.Andres really made a great brand impression for Russell as a premier Verizon representative (much, much better than t-mobile or Verizon itself).
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December 2021 by Rolinda Ellenburg
The representative was very friendly and helpful, he switched out our old phones for the new ones with no problem. Love the phone!
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November 2021 by Jonathan Hernandez
Went in for a new SIM card since old one was not responding. I arrived and Andres got me in and out even though they were busy. thanks
