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November 2023 by Marya Welch
They have raised my rent three times in 2 years. They have done nothing to warrant that. They are just greedy.
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October 2023 by Pete Gonzales
Great Customer Service!!! Did a great job on showing us the different kind of storages climate control and any other question we had for them. We were very satisfied with their services. ?
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October 2023 by Mike Elliott
The staff and the follow-up calls were very helpful. Not too pushy trying to sell a larger unit or a bunch of add-ons.
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August 2023 by Ca Gonzo
Friendly staff. Kim and Ferne are wonderful. Very progressional and helpful
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August 2023 by stacey peyton
Easy to set up online and great customer service!
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August 2023 by Jose Cortez
Very clean, affordable, and the staff is extremely helpful.
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June 2023 by Amy Perkins
The staff was extremely helpful and polite, and explained the process in detail.
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April 2023 by Rosie Garza
Kim/Ferne, were very friendly and helpful they explained everything to me. They are very nice and always greet you with a smile and friendly. ?
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April 2023 by Carol Harts
Leasing the Cube was a very smooth experience. I was treated courteously. Explanation of the process was ongoing. I was shown the entry keypad functions and given a map of the facility, showing exact location of the Cube. I would recommend this business for your use.
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February 2023 by nora mosby
The staff is great and so friendly. Clean facility and feels very safe! Just what I was looking for.
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January 2023 by Yolanda Nunez
Kim is super helpful and professional. She answered my questions thoroughly. I would highly recommend CubeSmart based on my experience with Kim.
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January 2023 by David Simmons
The electronic keypad and gate rarely work correctly. I’ve had a storage unit here for a little over six months and have not been able to get inside the gate five times during that period. I store equipment for my business inside this storage unit and it has set me back multiple times and actually making me lose one job very unprofessional to have this not working they don’t seem to ever fix it properly.
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December 2022 by Joy Bright
This group is EXCEPTIONAL! They get an "A+++" in every area of their work!...& cdn't have been more helpful.(I deeply appreciate their awesome "Customer Service"--which is "Above & Beyond" anything I have experienced elsewhere.) THANK YOU.
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October 2022 by Julieon Maconell
Kim and staff were amazing. Very positive experience and everything was exceptionally clean. Would definitely recommend.
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September 2022 by Vickie R.
Don't store your stuff here. We've been using this CubeSmart for about 2.5 years, and it started out great! It seemed clean and good. We did notice they had a bit of a rodent problem, but we were understanding about it. I'm not grossed out by stuff like that easily. We pay for a climate controlled unit, and the hallways were kept clean at first. Occasionally we'd notice a little rat p*** or chew marks among our stuff. Annoying but understandable in such a huge place. But as of now, it is out of control. The entire place smells like dead carcasses. There is mouse and rat p*** sprinkled in the hallways. As I wrote this there's a dead mouse in the hall. We've found dead mice in one of our units and I'm sure there's more. Late at night while I've been organizing our stuff, I can hear rats screeching and then can see them running from unit to unit via the rafter things on the ceilings. In our smaller outdoor unit, I once found an imprint of a dead mouse on the floor, but another rodent had come along and eaten the body. All that was left was a wet mouse outline on the concrete and some fur. I could go on and on about all the disturbing dead rodent things we've seen here this year. It's gotten exponentially worse as time goes on. The amount of our things that have been damaged is disappointing, and we can barely go into the building due to the smell. There are others with units in the same building that have described their heirlooms and furniture getting chewed up and peed/pooped on by the rodents. The way the management been handling their rodent problem is insane to me- they use rat poison. Not only is this a super cruel way to kill an animal, it makes it to where the animal just goes into people's units and dies wherever it chooses. Traps would be better- a swift death for the animal, AND you know where the bodies will be so you can clean it up. Honestly they need to shut this place down and start over. At this point, since these are all privately rented units, there's no way to fix this. They need to start over with a different plan. We're desperate to get out of here into a different place, but feel sick from the smell each time we come in. I've had to give up several times when I try to come pack our stuff up.
