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June 2023 by Tim Bailey
Management and staff are e
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May 2023 by Eve Coleman
Don't go there! The General manager was very rude when I called to tell them to take my card off file for a family member that I helped for the 1st week payment. They kept charging my account and then gonna say I authorized them to charge my account for merchandise that was not mine! When I called to confirm delivery I advised the employee that the card used was not the person who had the merchandise. I just helped them pay and he said that was fine. Nope!!!! They charged me for 2 months. Then the general manager had the nerve to tell me she was going to pick up the merchandise when she knew the person who's account it was. These people are crooks and need to be fired! I had to literally go off because she started screaming through the phone. This was one of the most unprofessional, disrespectful encounters I have had in a long time. I will continue to give the worse reviews because this location is horrible and their customer service is quite disgusting! They are fraudulent!
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April 2023 by M Dean
Terrible management. Both regional & store level.
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January 2023 by Lisa Reed
Always new staff. Service is very inconsistent
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August 2022 by Amanda Sigala
If I could give zero stars I would. Horrible customer service. Went in today ready to purchase a laptop or a computer and couldn’t get the lady working to help us! My husband walked over to the lady sitting at the computer and texting on her phone, and told her that I needed help with purchasing something and she didn’t even reply. She looked at him and looked back at her computer. Waited about 5 more minutes walked around the store and she never even moves. I walk over to her and she asks (without even looking at me) if I needed something. I said that I WAS going to buy a computer but I wanted to speak to her manager. She said the manager wouldn’t be in until Thursday. Never looked at me. Never said anything else. Just went back to texting and computer. I don’t understand why people get customer service jobs but don’t know how to serve customers or just plain won’t. I won’t go to this location ever again and I really hope the manager sees this and actually cares. Quit hiring lazy workers. If you don’t want to work go home!!
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August 2022 by A Gala
If I could give zero stars I would. Horrible customer service. Went in today ready to purchase a laptop or a computer and couldn’t get the lady working to help us! My husband walked over to the lady sitting at the computer and texting on her phone, and told her that I needed help with purchasing something and she didn’t even reply. She looked at him and looked back at her computer. Waited about 5 more minutes walked around the store and she never even moves. I walk over to her and she asks (without even looking at me) if I needed something. I said that I WAS going to buy a computer but I wanted to speak to her manager. She said the manager wouldn’t be in until Thursday. Never looked at me. Never said anything else. Just went back to texting and computer. I don’t understand why people get customer service jobs but don’t know how to serve customers or just plain won’t. I won’t go to this location ever again and I really hope the manager sees this and actually cares. Quit hiring lazy workers. If you don’t want to work go home!!
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October 2021 by Sharon Allen
Good friendly helpful service. Store is beautifully arranged to show different furniture styles.
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February 2021 by Eric Estrada
Never again will I get anything from this please done bye.
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July 2020 by Aretha Flores
Friendly staff,Darwin mg caring easy to work with.
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January 2020 by Angie Flores
Darrin is always so helpful . such a delightful man to work with. Very knowledgeable.
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January 2020 by Joseph Frederick
The worst customer service i had ever received they dont answer my phone calls and the constantly would bother me while i was at work i ask to speak with a manager and the would say he is out and will call u back when he gits in they wuld never call back i will never shope here agian
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November 2019 by MIstey M Jennings
Great same as cash pay and customer service amazing service on delivering PRODUCT AND QUALITY AWSUM
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October 2019 by Miranda Salazar
Good deals and awesome inside. Love all the stuff inside
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October 2019 by denise reyes
Anytime its rent to own you're gonna pay more. But need a washer and dryer today! Staff was great and quick. No million questions. Great they offer same as cash option....
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May 2019 by Pablo Rivera
Slow service! these dudes like to have long conversations about there personal life and leave other customers unnattended
