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February 2024 by Dennis Perry Jr
Sorry customer service I ever received in my life never go to advance auto parts in taylor texas rude service
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January 2024 by Angel Maglob
My third time on this store... and the only what I found there is humans like robots playn on phone in from of desk...FIRST 5 SECON IN FROM OF COSTUMERS ARE VITAL....Next 10 or 20 seconds can make diferent in the experience for a costumer....Of course, I am working on mechanical repairs of car... can not spec my vest as a VIP costumer of Mall Shop.BUT THEY NEED COSTUMERS SERVICE TRAINING STARTING WITH BASICS...Like a "hello" , or visual contact with a little smile....
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November 2023 by Sabrina Bakula Mejia
Friendly and helpful empoyees
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November 2023 by Kirk Smith
Good service. Looked up and double checked part for Audi.
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September 2023 by Scott Windham
Very helpfulDidn't care for the new way to use your phone to look for wipers
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June 2023 by SHATTA TO FLOW
I called to make sure they had the part, Justin doesn't know the difference between a transmission pan and oil pan. Had me drive 20 minutes there, just to be give attitude. I remember why I avoided this place.
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March 2023 by TB
These guys help me so much..I so appreciate y'all helping me out..If I could give more stars I would!!
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February 2023 by bk guava
Great experience at this store. Dusty was very patient and knowledgeable. He went above and beyond giving me detailed advice and helping pick out correct parts for a brake job. Will come back for all projects in the future.
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November 2022 by James Lawrence
Very helpful service. Not only did they help select the best battery, they even installed it. The car was actually dead at Whataburger. They installed the battery there. ?? Two thumbs up this store.
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October 2022 by MM R
DJ is amazing!!! We just moved to Taylor recently and we are about to take a trip out of town and needed to get some things looked at in the car and he fixed my back windshield wiper andand helped me figure out why my windshield wiper fluid wasn’t working! He went above and beyond! See you soon DJ!!!??
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September 2022 by M. Brassfield-Ramos
DJ is amazing!!! We just moved to Taylor recently and we are about to take a trip out of town and needed to get some things looked at in the car and he fixed my back windshield wiper andand helped me figure out why my windshield wiper fluid wasn’t working! He went above and beyond! See you soon DJ!!!??
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August 2022 by albert sheffey
Derrel- was friendly, professional and very knowledgeable about my car and the service needed.
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June 2022 by Diane Kemp
I came here to get my car checked because my service engine soon light came on. I was informed that my fuel system was probably clogged and was recommended a fuel system cleaner. I drive my car about once a week due to working from home. My car fortunately runs great. I had no problems getting to Taylor, however after my car was checked different lights came on like my off road and a ps kept coming on, I was unable to put my car in gear to move it . When I asked what the person she stated she didn’t know and that I needed to see a mechanic, we’ll thanks to them NOW I do, I can only hope it’s nothing serious. They might sell auto parts but I wouldn’t recommend letting check your car.
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March 2022 by Tony Whittington
Great people to deal with. We have been working with Advance here for many years.
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March 2022 by Melissa F.
I live out of town and I was in town for a baseball tournament. I traveled to Taylor with my 4 kids, my husband was out town for work. When I was going to move my vehicle it would not start. Called my husband and he found Advanced Auto Parts less then a mile away. He called the store to check if they had a portable battery charger and they did. I took a walk to the store and made the purchase. Once I returned and used the portable battery it wouldn't work. So my husband made another call to advance auto store and they arranged right away for one of the employe to come and bring me a new battery and install it. I want to acknowledge The manager Mike and the employee David (I believe that was his name) for their customers service. They understood my situation and they went out of there away to help me get back home. A million times thank you.
