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January 2024 by Liliana Tipton
We came in today for a late lunch. I ordered the shroom n Swiss combo, and my husband ordered the impossible burger combo. Both the burger and the sandwich were not fresh, and the fries were cold. We took the fries up to the cashier and asked for fresh fries. The cashier took the fries returned them to the fry warmer and mixed them with fresh fries. SMH this is not how you get return customers. I'll drive to Hutto before I come back here.
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January 2024 by Melissa Luna
Horrible Horrible Horrible. They almost ALWAYS get our orders wrong. We USE to come here for our burgers but if we don't check them there our order is almost always wrong!! That's why they are NEVER busy!! Back to whataburger it is!!
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January 2024 by Sandra Granados
Today 12/29/2023 around 2:00pm - my family dined in at this location. Let me begin by saying my husband is never one to complain… but he has asked me to put this publicly after our experience.We were the only guests there, and went to place our order by a very rude young lady that was on her phone. After greeting her, she did not respond and just stared at us. She acted flustered when we asked questions about ordering with the app.So we understood she wasn’t going to be helpful so we just ordered and sat down.I could go on about the exact incidence of things she did that were over the top rude, but will leave it at this…This post is not only to describe how awful the customer service was, or how the food was cold, stale and hard but the worst part was that our baby girl (3 y.o) was given ghost pepper fries instead of the regular fries we were charged for.Maybe that’s why we were the only ones there…We will not return to this chain or any chain of Burger King again.
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December 2023 by Kristen Ortiz
Open on Christmas Day with fast and friendly service!
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December 2023 by Leigh Degenhardt
Smiles all around this morning! Nice to see happy employees! Keep up the good work and hope y'all get a raise soon!
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December 2023 by Rachel Jimenez
Service ??? She was not friendly, when asking questions about the burger it was as if I should of known what was on it .We sat close to the drink dispenser don't think they cleaned very well . Flies and gnats were bothersome. It wasn't that busy for the 5 maybe 6 employees that were working. .Won't go back. Very disappointing.Kid-friendliness: Not friendly and manager was close helping at windo she looked over when I was asking questions and was getting those looks and snotty attitude. She never said a thing. The following customer was having a bit of a problem not being able to speak perfect English. But I could understand more a less what he was asking that's when noticed the employee shouldn't go to work if that's not where she wants to be . We as in the customer did not ask her to come to work that day! . Maybe she should look for another job and the manager not picking up on that.Customer service is the main thing when working with the public. Maybe no one told the employee that.
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December 2023 by The QueenBling
One of the worst place when it comes to service it took 35 minutes for the food from drive-through to come out as were just sitting in the car order is prepaid via app. They truly one of the worst Burger King out there.
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November 2023 by Ruslan Hoffer
it says they close at 11 on maps but every time i arive around 10, im waiting there for about 10 minutes and there lights shut off which makes no sense and im left starving and wasting gas thinking they were open, absolutely horrible. ps this is not the first time this has happened.
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October 2023 by easysolo
They seriously need to fix the air-conditioning in this place. The lobby is like a sauna.
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October 2023 by Lisa Sullivan
We walked in and walked outU could smell the sewer in thereNasty
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October 2023 by Natalie Nicole
Our last time here, it was a good experience. I’ve been going here since they opened. It just depends I’ve had great service all the way down to an employee cussing me out. I’ve been served old cold food to fresh food.Wheelchair accessibility: Handicap parking available and wheelchair accessible
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October 2023 by Marshall Hammond
Good wifi, well stocked soda fountain. A good place to wait while Walmart takes their time on my car.
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August 2023 by W L
I don’t know how the girl at the counter is so chipper. There’s no AC and it’s over 90 degrees in the dining room.
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July 2023 by Katherine M.
Whoever owns this business should be held accountable. Staff were hardworking and polite. Food was decent. The buns were a bit stale. There was a salsa packet all puffed up and looked like it wanted to explode. Basically, it's 100 degrees in there. No AC except for the bathroom. When I asked the lady taking our order how long they have been working like that, she tried to laugh off my question. I pretty much demanded an answer and she said they had been working in those conditions all summer. The toilet in the ladies bathroom leaks. I would be ashamed to own or manage this business. The poor employees working the grill in that heat. Ridiculous!
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July 2023 by Frank Bevka
3rd time this has happened. Planned on supper there, ordered online, got there and the place was closed. You'd think that's an easy solution with today's technology. I always get a refund but still, this is so wrong. Probably not going to try it again for awhile..
