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December 2023 by Jennifer Hall
Went to get the t mobile 5G internet box. Allegra was the MOST helpful person. She explained all the features. Answered all my questions thoroughly. Before we left she made sure we understood how to hook the box up at home.
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November 2023 by Wade Winfield
Not so much the store. T-Mobile sucks paid a phone off went to another network and my phone has not updated software in over a year.
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October 2023 by Ariel Garza
Great staff! So helpful. I was in and out with a new phone faster than AT&T ever has. Will definitely return.
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June 2023 by Stephen Champion
I needed help at a T-Mobile store to close an account for a T-Mobile Internet Gateway. Although this location is a reseller, not a company store, the guys here were super helpful, and got me through the nightmare of T-Mobile customer service and finally got the account closed. I doubt they get commission for the service they provided me, but they did their best anyway, and I really appreciate that.
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May 2023 by Michael Braggs
They are liars they sold me something I did not want they knew better
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April 2023 by Joseph Valdez
This service is terrible. 3 employees. 3 customers.... only 2 being helped for 25 minutes. The manager here is rude. And the other two employees look stoned. I wish I could give zero stars
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February 2023 by Robert Standifer
People at the store were nice but the coverage the T-Mobile says they have is not true. I’ve had more drop calls than any other company. I am paying for a service that I can only use half the time as soon as my phones are paid off me and my family are gone. I Do not recommend T-Mobile
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December 2022 by Joan M
Emmanuel was very helpful and his customer service was great!
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December 2022 by Felicia Alvarez
Representative Moana in Taylor, TX. was great help,she definitely showed care and concern. My phone was stolen at work, thank goodness I had my work phone available, she was very knowledgeable and was able to issue me a Sims card temporarily so that I could use it as a regular phone. Thank u Moana for everything we greatly appreciate it. U will be seeing us soon.
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December 2022 by Melody Rojas
Always professional and the best at what they do. Thanks you Curtis!
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December 2022 by Steven burgos
I went to this store to purchase a new phone, preferably one that could play Pokemon GO nicely. A man named Jake helped me out real quick. He helped narrow down the options and was nice.
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December 2022 by Michi Mo
10/10 store, everyone was extremely professional and kind. Well at least everyone I talked to. They answered all my questions and helped to the best of their abilities. Got what I needed and I'm happy with it. Thank you.
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December 2022 by Melissa Viveros
Juan did such an amazing job at helping me get a new Apple Watch! He made the process go perfectly smooth and left extremely happy when I left!
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December 2022 by Marcus Aguilar
Great great service! Very great customer service. The young lady Sam was very helpful and did a wonderful job setting up my new lines!
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December 2022 by Sissie Jackson
I had a great experience at the store on Taylor. Melody was very helpful and patient with me. Keep up the good work.