Advance Auto Parts at 111 S 31st St in Temple is a trusted store for automotive aftermarket products and services. Customers appreciate the friendly and knowledgeable staff, who go out of their way to help. One employee personally walks customers to find specific parts, making the experience quick and efficient. Others have praised staff members for their kindness, with one even installing a steering wheel cover on the spot. The store offers helpful advice, explaining different solutions for vehicle issues, from simple fixes to more expensive options. Customers value the good work ethic and positive attitude of employees like Joe, who recently helped diagnose problems, install a new battery, and clean up after an old battery. The store provides various free services, including battery testing, battery and wiper installation with purchase, engine code scanning, and recycling. Many customers find the service better than other locations and leave satisfied with their quick, helpful, and friendly experience. Advance Auto Parts also features the Speed Perks loyalty program, offering discounts on store items and gas at participating Shell stations. Overall, the store is known for excellent customer service and quality products.
They had what I needed! Shemar was helpful and friendly.
November 2024
I received the best customer service here. Jose was totally knowledgeable about his job and he changed my windshield wipers! Never received that at Auto Zone!!!
June 2024
Great Customer Service. Needed coolant and the guy (I believe Richard was his name) was so helpful .
