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May 2025 by Deb Landers
Very helpful. Courteous.
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April 2025 by Sally Mcgary
Above and beyond amazing customer service!! These guys take care of there customers !! If you need auto parts come see them! They care! They tool the time to try and help me with my battery but due to the location they couldn't but instead of just saying no they tried to help me figure out what to do they even went as far as to call another competitor to see if they could help me! Who does that!! They are top of the line and I will always be a customer
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March 2025 by Michael Smith
They had what I needed!
Shemar was helpful and friendly.
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November 2024 by Terri Goodrich
I received the best customer service here. Jose was totally knowledgeable about his job and he changed my windshield wipers! Never received that at Auto Zone!!!
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September 2024 by LaShavio Little
I recently visited Advance Auto Parts on South 31st St. in Temple, TX, and had an outstanding experience with associate Deontra Bass. I was looking for a specific part for my vehicle, and instead of just directing me to the aisle, Deontra took the time to personally walk with me to locate the item. This level of customer service was greatly appreciated, especially knowing that it may not always be possible during busier times. He communicated clearly about additional parts and expressed his genuine enjoyment of his role and the team he works with. I was in and out in just seven minutes. Excellent service all around!
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June 2024 by Moses Dean
if you need it they can almost get .
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June 2024 by jadyn wakamatsu
Great Customer Service. Needed coolant and the guy (I believe Richard was his name) was so helpful .
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May 2024 by Spectral
Manager on duty on May 8 around 10:30am is immature and unprofessional. Has no business interacting with customers. My wife came in requesting oil and the man tried to gaslight her into buying the wrong oil. He was completely rude during the entire interaction and needs a big evaluation from upper management to eliminate the risk of losing business, just like they lost ours.
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May 2024 by Chandra Maxwell
They sell you something that and you can't return it back since it been open. Back to auto zone I go man I'm pissed like for real.
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May 2024 by nick Rivera
Helpful
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May 2024 by Daniel Summann
Manager on duty on May 8 around 10:30am is immature and unprofessional. Has no business interacting with customers. My wife came in requesting oil and the man tried to gaslight her into buying the wrong oil. He was completely rude during the entire interaction and needs a big evaluation from upper management to eliminate the risk of losing business, just like they lost ours.
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May 2024 by LaChandra Maxwell
They sell you something that and you can't return it back since it been open. Back to auto zone I go man I'm pissed like for real.
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April 2024 by Desarae Lawrence
The guy that helped me was so sweet!! I was buying a steering wheel cover and he installed it for me!! Wonderful customer service!! Way better than belton or Harker heights where they made me install my own battery !!
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January 2024 by Jacob Andrues
BEWARE with Returns at this establishmentWhat a horrible excuse and way to run a business! I used to like this store, but they chose to die on this hill for an old and maybe expired $20 bottle of coolant.The associate Scott lied and tried to gaslight me, when he broke the seal opening the cap (to check if the seal was broken) saying he couldn’t accept the return because it was already open. What a disgrace. I guess don’t believe your lying eyes!The worst part is, I contacted corporate, they offered a gift card for $20, then towards the end when they were getting my information, the chat magically lost connection.I thought this place was a good alternative to Autozone and Oreiley’s. Turns out they are more shady than both of those companies.If this is TLDR at least take heed to my advice and avoid Scott, the liar and gaslighting employee of this place. You might have to return something far more expensive than $20 coolant and get screwed. BEWARE
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January 2024 by Adolfo Escalante
Went to buy a headlight bulb and the employees were very helpful and friendly.
