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January 2024 by E K
Would have a been 5⭐if there was a follow up call inquiring how my shoes are working for me, how my custom arches are working for me. This was a very expensive visit.
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August 2023 by Shopping G.
Poor customer service. Sad to say after having such a great interaction from our sales lady that someone else felt entitled to scold us instead of simply informing us so that we knew the correct way to do things. Left our items behind
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July 2023 by Kristy W.
I have had Heinz fix shoes for almost 30 yearsThe man is a genius . I am able to continue to walk because of him!! When it comes to getting my shoes fixed, it is only Heinz
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April 2023 by Arnie W.
I'm a return customer to Arches. These folks have been incredible with helping me solve my foot issues. I highly recommend them!
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December 2022 by Malcolm Marshall
Had a great visit. Very informative, tons of knowledge from the staff.
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September 2022 by Johnathen Pierson
Highly recommend this place! Owners are incredibly nice and helpful!
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September 2022 by leesa burford
Amazing! Absolutely great service & personal care. This is my source for everything shoes and foot pain related. Instant pain relief worth every penny!
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August 2022 by Marguerita B.
I had a long standing case of plantar fasciitis and tried doctors and chiropractor and after several visits to Chiro, I asked what else I could do and he referred me to arches! This specialist took pictures of my arches, standing walking and looked at all my shoes and suggested arch support and put it in my shoes and sent me off. This corrected and healed my pain. Plantar fasciitis- go to arches!
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July 2022 by Lisa Dowdall
I didn't even know this place existed until recently. For $40 you get a thorough exam of your feet. It has been forever since I've even had my feet measured by someone and this visit was way more than that! I learned things about my feet that I never knew. I even bought my first pair of Brooks tennis shoes right there. I loved the vibe, the music, and the no rush visit. There was absolutely no pressure to buy anything at all. Definitely a must especially if you are having issues with your feet.
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July 2022 by Brandon Hollaway
This place is a hidden gem. Heinz is knowledgeable, helpful, and funny. Had a thorough exam and got me the right shoes and orthotics in less than an hour. Definitely recommended.
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April 2022 by JJ T.
I’m so happy! I have been looking for a good pair of orthotics. I was referred here and drive all the way from Forth Worth. Best thing I ever did. I have spent thousands on other custom orthotics and none of them worked. This guy knows what he’s doing.
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April 2022 by Starr Lau
Extremely knowledgeable staff excellent service and outstanding products...
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February 2022 by Bill C.
What a great place the doctor Heinz is amazing he helped me so much over the years I've been going there for ten years or more. I could not have made it without care that he gave in diagnosing what was wrong with my feet and making it possible for me to enjoy walking again . He is very professional and highly qualified. His store is not like the ordinary footwear store. Ihave sent many friends there and they all love him. His orthotics are truly custom made, and very high quality. The shoes he sells are amazing for their comfort.
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January 2022 by Court E
Arches is a wonderful place to go. Heinz does a great job at being thorough and finding the best possible solution. They also have a wide variety of shoes to choose from. Everyone is super friendly and helpful!
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December 2021 by Marilyn S.
This was on the list of places my podiatrist gave me to get orthotics for my flat feet. I didn't know what to expect but their location very close to the hospital. When I walked in I asked about orthotics and was told I must have an appointment but there was no appointments for that day since the person to help me would not be in until the next day. When my friend and I go back the following day I fill out a ridiculous questionnaire then I ho back to see the gentleman that owns the store. We go through this and that and tells me it would take about 4 weeks to get the product from the company he uses. That was the just the beginning. As soon as he told me about the wait to get the orthotics he followed with other unexpected Information. He told me they don't accept any insurance at all and my total due would be $485 for the orthotics and a $35 fee for his services. I was shocked because there was no sign anywhere indicating that insurance was not accepted . Furthermore I was never made aware there would be a fee for his service as I thought that would be part of his markup. Keep in mind I only found out about a $485 cost for the orthotics instead of the $10 fee my insurance said I would be paying and the $35 fee to get evaluated AT THE END OF THE APPOINTMENT! Looking back I think this business is a scam! Don't fall for it.
