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June 2025 by Colby Warner
⭐️⭐️⭐️⭐️⭐️
Roopas and K1 Bloom were absolutely fantastic! They were extremely helpful, polite, and easy to talk to. We came from overseas and needed a completely new account and phones, and they made the whole process smooth and stress-free. They knew exactly how to transfer all of our information from one phone to another and gave us great advice on keeping our bill low. We had checked with other providers in the area, but no one came close to the level of service we received here. I wish everyone was as helpful and knowledgeable as they were. Highly recommend!
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June 2025 by Carolyn Smith
I had just left Verizon for the fourth time and got no where. I saw at&t on my way out and decided to stop, I'm so happy I did. They took care of me from the minute I hit the door and never stopped. They were really knowledgeable about my needs and met every one of them. I'll be going back again for my next phone. I promise.
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June 2025 by Monica Caro
Josue is the best assistance I ever had at At&AT Store
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June 2025 by Jessica Lovelace
Great customer service!
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June 2025 by Shae Brunette
We went in a few weeks ago for assistance with my husband’s phone and the new manager was extremely helpful and friendly. He helped us out tremendously with my husband’s issue. One of the best AT&T stores in terms of customer service.
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May 2025 by Lisa Bradley
Josue and Conley are very nice helpful people.
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May 2025 by Kiya Brenae
Very very veryy patient and considerate, This will forever be a place of service that I can confide in, Im truly grateful for Josue and Alexis they are the best !!!
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May 2025 by Linda Louise Guerrero
Ivan was absolutely professional and patient while helping us decide what to do with our internet and phone service. He wrote everything down for us and advised us what to do. He was assisting the 31st St. location but his home base is in Harker Heights. We will follow him there if we ever have a need to go to Spectrum. Thanks Ivan!
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May 2025 by Bhuwan Bhatta
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I had an AT&T prepaid SIM. My monthly balance had finished, so I bought a recharge card from Walmart on 31st Street. When I went to the billing counter, there was an AT&T employee there. He told me, “Recharge with this, and I will give you an AT&T unlimited SIM. You won’t be charged anything for one month — it’s totally free. Just take a new SIM.” So I took the new SIM.
But within less than 10 days, they sent me a bill of more than $100. And even though he said it was free, he charged $32 on that same day. I realized that he was trying to fool me, but since I had already completed the process, I didn’t say anything.
Now, I haven’t had time to go to AT&T. I’ve called many times and even visited the store, but they just keep giving me numbers saying, “Call this number, call that number.” No one is actually receiving the calls. And nobody helping me I want to deactivated both at and t sim I even using Verizon I just shop that sim but I am not using those
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May 2025 by Cassandra Deterling
Josue was the best person to work with when I walked into AT&T today. So knowledgeable, efficient, and kind. Definitely would come back to this store!
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May 2025 by Christina Jones
Conley was absolutely amazing each time he helped us. Always patient with us.
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May 2025 by Khai huy Nguyen
Conley help me a lot of hard stuff to get family line from the store. It was four hours last but he is still being energy, kindly, help us out of the trouble. That was amazing and make my day
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May 2025 by Le Angela Tims
Mom decided to switch from Apple to Android and the entire process was made smooth thanks to Josue
Happy with phone service and customer service
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May 2025 by Angela Williams Tims
Came to visit my babygirl and decided to upgrade my phone, back to the Android I go and Josue was an excellent help
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May 2025 by Will Pender
Very helpful staff. Deals are what you would expect from AT&T. Would recommend if interested in phone or internet service.
