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January 2024 by Meri Whiteside
I was in and out in literally 10 minutes to upgrade 3 phones 2 days before Christmas! Justin H. was so kind, helpful and quick. I appreciate his fun personality and professionalism!
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December 2023 by Michelle D.
The manager here was a total sweetheart!!! She helped us and was absolutely fantastic. The employees went above and beyond to help us. Very great here! Highly recommend this location!!
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November 2023 by Steven Meyer
Poor experience I was shocked when I got my most recent bill as the salesman never went over what my monthly increase would be . I called Att and at first got nowhere just excuses .Then I asked for a Supervisor who took care and got rid of the extras . I asked for a Region manager to call me and discuss STILL NO RESPONSE .
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November 2023 by David Wolff
Really had a great experience buying my new phone they CARE about the customers.
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September 2023 by Valerie Dahlgren
Approached immediately. Dan our salesman was great in answering our questions and explaining the differences in the phones. He knew what questions to ask for us to make a decision. With that we decided to get 2 phones.
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September 2023 by Ellena Navarro
Asked repeatedly for a detailed invoice for my new line and was lied to. Additional charges were applied without consent.
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September 2023 by Tawana Burgan
Dan was very helpful, friendly and knowledgeable. He admitted he had only been a rep for a few months, but his knowledge of the products, accessories, programs, etc. was impressive. I bought a phone and he had to transfer my other phone which took a long time and kept him over past store hours. He was very efficient and worked diligently to get all my concerns taken care of. He put me at ease immediately with his positive attitude, knowledge, friendliness, and attention. He answered every question I had and never said, "I don't know, but instead said, "I will find out. "I called the store before going in to see if they had the phone i wanted, Kayleigh answered the phone, and she was very helpful and friendly. She checked immediately and let me know they had it. Her attitude was friendly and positive.Definitely recommend this store.
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September 2023 by Brenda Gutierrez
Dan was the most helpful, polite, well-spoken, and well-informed associate that I have ever interacted with-- ANYWHERE. He is an asset to the team. Management material. He also answered another associate's questions gracefully and without getting flustered. That showed great multitasking skills. Great guy!
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September 2023 by LaShavio Little
**1. Customer Onboarding Experience**:Kayleigh Johnson demonstrated exceptional skill and patience when assisting me to transition from a different cell company to AT&T. The process, which I expected to be cumbersome and time-consuming, was made seamless and straightforward thanks to her guidance.**Rating**: 5/5**2. Product Knowledge and Recommendations**:Throughout our interaction, it was evident that Kayleigh has a vast knowledge of AT&T's offerings. Her recommendations were personalized to my needs, ensuring that I walked away with the best package and services suitable for my requirements.**Rating**: 5/5**3. Communication Skills**:Kayleigh's ability to articulate details, benefits, and potential drawbacks in a comprehensible manner stood out. She ensured I was informed at every step, answering all questions with clarity and patience.**Rating**: 5/5**4. Professionalism**:The dedication and professionalism Kayleigh displayed during our interaction exceeded my expectations. She showcased a genuine interest in my concerns and provided solutions that catered to my unique situation.**Rating**: 5/5**5. Problem-Solving and Initiative**:Transitioning between cell providers can sometimes lead to unforeseen challenges. However, Kayleigh proactively anticipated potential issues and had solutions ready. This proactive attitude saved me from potential headaches and inconveniences.**Rating**: 5/5**6. Overall Customer Service**:From the moment I entered the store, Kayleigh's warm and welcoming demeanor put me at ease. Her dedication to ensuring that I had an exceptional experience is commendable. It's evident that she prioritizes customer satisfaction above all.**Rating**: 5/5**Final Comments**:My experience with AT&T was made truly outstanding thanks to Kayleigh Johnson. Her knowledge, professionalism, and genuine care for customers make her an invaluable asset to the AT&T team at the Temple location. Such experiences reaffirm my decision to switch to AT&T, and I hope that Kayleigh's exemplary performance is recognized and rewarded accordingly.I genuinely hope that this feedback reflects how much I appreciated Kayleigh's assistance on August 13th. The quality of service she provided will undoubtedly keep me as a loyal AT&T customer for years to come.
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August 2023 by Beverly Hillyard
Kayleigh Johnson is an awesome worker at the Temple store. She helped me with Apple Card & how to use it. Plus she is a delight to to with about problem on how to get info from my phone. Look her up. She is good.
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July 2023 by Jerrisha rice
OMG 1st off Kayleigh has the best customer service and really knows what she’s doing and what she is talking about. I would go to her over and over again! Great work & thank you again Kayleigh!!
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June 2023 by Austen Barnes
Dan & Haley were incredibly helpful throughout my visit despite technical difficulties regarding the card readers. Dan was very professional and catered to my every need. Haley was busy, however still was able to assist with myself while also helping other customers. Great team! -Austen Barnes
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April 2023 by Montana B
Watch this store. Not sure if all AT&T stores are like this but watch them!! They will add protection plans without your consent and then tell you this is a standard practice to add a protection plan “that is free” for fourteen days. Then you’ll get an email saying that they will charge you. This is an unacceptable business practice and fines should be brought to the management or higher ups. I will be making this known to the BBB. Also, I went up there to have it removed and it’s still charging me.
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January 2023 by Ej Walton
Why can’t we return a device at any att store? Please get your customer service and locations on the same page because both are telling me two different stories.
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November 2022 by Hari Krishna
I had a bad experience in this store. No logic and No brainier. simply say NO. when I asked for any further help. simply says my systems are not working. we can not do here. Call customer care. if we are doing everything online. why do we need this store?
