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December 2023 by Brenda T
This is the worst pharmacy I have ever experienced in my life! Before driving 20 minutes to the pharmacy, I have repeatedly tried to find out the status of a prescription that is supposed to be filled here, and they will never answer the phone. The phone rings and rings and then hangs up. Please save your yourself the headache of using this pharmacy and go somewhere else. ?
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November 2023 by K Johnson
Took my son to pick up his medicine. This is the most slowest pharmacy I've ever been to. They're like turtles but slower. I wish I could've given them zero stars.
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November 2023 by Jacob Verdugt
It took me 80 minutes to get a prescription. Got in line at 8:10 and left around 9:30. Just drive to Georgetown this is horrible.
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October 2023 by Laci Scott
If I could leave NO STARS I would! They NEVER have enough medicine on hand. I called to refill a prescription 2 days ahead of time. I call to make sure the prescription is ready and they say they don't have it! Some girl who REFUSED to give me her name says " Can't you just wait until Monday?" The medicine I was picking up is a LIFE SAVING medication meaning if I don't have it the person I'm getting it for can go into a SEIZURE AND DIE!!! ONLY after getting the pharmacist on the phone was I able to get a partial. They were supposed to order the rest so I could come pick up the rest, LO AND BEHOLD I come to get the rest and sit in line for a HOUR after working all evening and GUESS WHAT? YEP they don't have it! INCOMPETENCE and NEGLIGENCE is what runs this pharmacy. I will be reaching out to PATIENT RELATIONS at Baylor Scott and White and encourage others to do the same.
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September 2023 by shelby byler
The slowest pharmacy in town. Took over 3 1/2 hours to fill prescriptions. Absolutely no urgency in this place!
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August 2023 by Adolfo Escalante
I called to check and if my mom's medicine was ready and I waited 20 minutes and they did not answer the phone and it's not the 1st.time
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July 2023 by Bevie Jean
I appreciate the special care and attention that I received from the pharmacy staff. They Get it done correctly efficiently And thoughtfully.
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May 2023 by Josh Smith
This is the absolute slowest pharmacy I've ever been too have been waiting for an hour on a pick up that they said would be ready in 20 mins absolutely horrible
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May 2023 by Enejan Hunter
Please do not come here!!!!! I would like to give no star for any service in this pharmacy!!! Liars! Lady named Heather lied to us saying that our medication got canceled because of our insurance and then when I told her that I just talked to our insurance and our insurance never received a call from them. And our prescription was still in and never got canceled. When I told her that she got mad and hang up on me.
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May 2023 by Tony Banks
My Dr called in a Prescription for a steroid cream, I touched something and my hand has a rash. I arrive to the drive through and I'm behind maybe three cars. I make it to the window give my information and I was told that my cream wasn't ready it would be 15 minutes. I told the lady that it's just a preboxed cream, you want me to get out of line for that? She said "There are people (Prescriptions ahead of you) so yes you have to get out the line" I asked could I speak to someone else? A young man came up and told me I had to get out of the line, I asked can I speak with the pharmacist? He answered, the Pharmacist is on the phone, I said I'll wait for him or her. As I'm waiting I see an armed hospital guard walk up. He went and talked to them. By the way the Pharmacist never came to the window. They just called security on me (A Black man) I explained everything to the armed security and asked him if he wanted me to leave the line, he said yes...He was as nice as can be. He asked me did I want to file a complaint with patient services and gave me the number. I pulled out got back in line behind two cars and when I got to the window my preboxed cream Was ready. All I knowis being black and asking to speak with the Pharmacist will get armed security called on you. It was truly an embarrassing experience.
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May 2023 by Julie Fairchild
It's great that their drive thru is open 24/7. They were very nice and helpful too.
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May 2023 by LINDA MENDOZA
This place is unbelievable why is it that ea h car takes 10 to 15 minutes
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March 2023 by Mark's Journey
Do not go here or you'll be waiting in line for at least an hour each month. Then they're out of stock or no longer have any of your information on file and you'll need to come back tomorrow.
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February 2023 by kylie
this pharmacy should be shut down permanently. I waited in line for my medication for 45 minutes just to be told i had to fill out a form for the 3rd time, before leaving the drive through the lady tells me after filling out the form my prescription would be filled immediately, i leave and fill it out and call them to make sure they got it, after conformation she tells me my prescription will be ready at 4 (two hours later) so i go home and return at 5, wait another 30 minutes and she tells me it’s not ready. this place is full of idiots with degrees.
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June 2022 by Nick L.
I’ve been here to get prescriptions, appointments, and labs done. I haven’t ran into any issues! Very helpful and informative staff!
