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January 2024 by Daphne N.
I loved how I did not have to assemble my furniture. Very happy to have a matching bedroom set.
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January 2024 by Rodney Duckett
I absolutely had the most amazing experience with John at the store. He was unbelievably attentive to my needs and took the time to address all of my concerns. It had been five years since I last used my account, and John went above and beyond to renew it for me. He also made sure to offer several delivery date options that worked perfectly with my hectic work schedule. John's professionalism, hospitality, patience, accessibility, flexibility, customer service deserve a solid 10 out of 10. He even assisted me just an hour before the store closed!Thanks a million!
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January 2024 by Kendall Smith
Ron was very patient and helpful we were choosing furniture. He was not pushy and did not hover over us but was still available for questions and relevant information. We will find him again next time we need furniture.
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December 2023 by Andrew Green
Great experience. Our sales person (Austin) was very helpful and knowledgeable of the product and inventory. He was also very intuitive to our needs knowing when to excuse himself so we could discuss things privately and making suggestions that were in-line with our budget. Was not pushed or rushed in any way.
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December 2023 by Vicki Davis
I had a wonderful buying experience. I haven't received any of my furniture yet so I can only rate shopping and purchasing my furniture. Jason was my sales rep and he was helpful without being pushy. He asked what I was looking for and he found the perfect items for me. Once I decided what I wanted the buying experience was totally pain free. Everyone from the manager to the lady who processed my paperwork were wonderful. If the furniture is as good as the service I'll be very happy.
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December 2023 by Diana Minor
I love Bob Mills and have purchased from them for years. Furniture that will last a life time. I meet your sales person Ron Smith at the Temple store. He was awesome. Answered all our questions very informative and knowledgeable of your furniture. Very kind and courteous. I can definitely say Ron Smith is a great asset to Bob Mills.
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December 2023 by Catherine Martin
We couldn’t beat the price at any other store! Our sales associate, Austin was phenomenal! He was patient, and attentive, all without being a shopper stalker! I would recommend Bob Mills Furniture to anyone looking for awesome deals and great service.
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November 2023 by Jessica Palmer
My experience was fantastic! My salesman, Gary, was super respectful of giving me time to choose the right pieces and custom fabrics. Everything came in on time, and the custom order even came in earlier than expected! Absolutely 10/10 would recommend Bob Mills to anyone looking to find furniture. We are so happy with our comfy couches and custom chairs and pillows. All of our guests have complimented them as well! Thanks again, so much!
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November 2023 by Thelma McVade
Had a great experience with Bob Mills Furniture this past weekend. Perhaps one of our favorite parts were being greeted at the door by Jason. Really loved the fact that we were able to take our time and browse the store to find some really great deals, without being bothered by a salesperson. Upon check out, Jason was there to answer any and all of our questions! Love the store, the merchandise and the staff! Will definitely be returning. ?
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October 2023 by Connor Beckman
Gary was amazing! Was in and out in less than an hour. Was greeted immediately upon walking in, directed to the right area of the store, and checked up on exactly when we decided on what to get. Awesome and easy experience! Shout out to the back room team who disassembled and packed the table/chairs we got flawlessly!
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September 2023 by Nichole Chavez
Went in to purchase a new living room set after browsing online. Was greeted very welcoming, offered water & told to look around.Great atmosphere, lots of beautiful choices & great deals. Ended up purchasing a great set for our living room & even got a new mattress that I really can't wait to arrive.Process was definitely one of the best I've ever experienced while shopping for furniture. I would definitely recommend to my friends & family. Alexia was great ?
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August 2023 by Adele N.
Wow Bob Mills blew me away! Fantastic sales team! Helped me find the right furniture for my house! I wanted modern farmhouse and I was able to find everything we wanted, even rugs, lamps and art!!! One stop shop!
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August 2023 by Shelley M.
I hate to bad mouth any business but sometimes you just need to warn your friends, family and neighbors from a bad deal. In 2018 we purchased a bed from Bob Mills Furniture in Temple. It is one of the rize beds that Bob Mills personally endorsed on his TV commercial to help alleviate back pain. Yes, it did everything it was supposed to do until it didn't. We purchased the warranty when we bought it, because this bed is supposed to last 15-20 years. (Right) August 2022 we started having issues. I called the warranty people. They don't answer you have to leave a voice mail. Never returned my calls. I went to the store was told they couldn't help with warranty issues. They gave me a different phone number, goes to exact same voice mail. Back to store, still same story. Finally get in touch with the company that built the bed, sent new parts (I had to pay for). Bed still not working. Now I'm told we need a new base at $997.00 plus shipping. Oh no I am not!! Called store same old story. Tried to call corporation but only contact is through email. Guess what they sent me? Warranty phone number. I'm done. I did tell the store I would be posting this on Facebook. So done! Don't purchase furniture from Bob Mills and expect the purchase to be backed by the local store or Bob Mills Furniture!
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August 2023 by Melody Hill
We found the couch we wanted and we love it. The buying experience went well. The only reason I didn’t give it a 5 is because we had to get it in the house ourselves. We were outside the delivery zone (we live 30 miles from Temple) and it would have cost over 200$ to deliver. My husband and I had a time getting it in the house by ourselves; we’re not spring chickens! Overall, I love the product! Our salesman John was very nice. The store is very clean and product was there pretty much when they said it would be. I’d use Bob Mills again, as long as what I was buying wasn’t too heavy!
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August 2023 by Andrea Marshall
We had a wonderful experience in selecting a recliner at Bob Mills!! Ron Smith greeted us at the door immediately and directed us to the correct area to look around. He answered all our questions without any pressure to buy. We bought exactly the one we needed!! Highly recommend shopping there!!
