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November 2023 by lindseyc171984
This review is for Ruby, who works at the 31st Street HEB shopping center location. She's amazing. She has helped me 3x now and been nothing short of professional and efficient. It's always been easy to accomplish what I've needed every time that she has helped me. Great job ??I hope they realize they've got a great employee!! I can't say this for too many people I've came across.
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November 2023 by Wook On The Water
Great service the girls here are amazing!
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October 2023 by Mike Guerra
Amazing ladies at this location Ruby & Lina are truly wonderful highly recommend!
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March 2023 by Renee Deeters
Awesome people but always a long wait
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August 2022 by Susan Baker
Great customer service! ☺️
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July 2022 by My Experience
Jordan was great excellent customer service!!!Saved my a lot of Money!!!!!!???Very Informative & Helpful???
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January 2022 by Loretta Simmons
please allow customers to use your restrooms. my friend was turned away yesterday she was handicapped. she was hit by a car and died. if she would have been allowed to use your facility she might still be alive.
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January 2022 by Angel Juarez
They were extremely helpful and very caring and nice. Would definitely recommend my peoples to make the switch. Very Satisfied Customer here.
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May 2021 by Ryan Whitehead
Sold me wrong cases had to go to another cricket to swap out, although she gave me a free screen protector for the trouble she put it on wrong and over my front facing camera.
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March 2021 by Sylbia Martinez
I got me and my family all new phones from Samsung and the girl was so nice up at the front that day. Thank you.
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March 2021 by Michael Harvey
All I'm going to say was just a complete bait and switch so I did not go through with purchasing a phone and switching plans. I was told that my monthly would be lower if I did the direct pay and then was told that it could be switched and taper down in 3 months $50 but had to start off at 60
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January 2021 by Ms Vee
Staff is nice and friendly. Phone selection was decent.
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January 2021 by Vernon. Wilson
Not really happy with this company thinking going back to my own phone company
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December 2020 by Sandy Jones
This is my go to store every time I go they are very nice. Juan was super nice and patient !! Stina also helped me out and made sure i got all the best prices. I am going to comeback soon and have my husband switch over! Alfred was very informed about with phones... overall happy!
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December 2020 by l ZEER0 l
i went in to get a phone that was up to date & ended up walking out the door with a BRAND NEW iphone 12!!! the sales rep JUAN was so incredible i had to call corporate & ask them to please consider making him a manager. i love the customer service & will be going back again for another phone in the future!!!