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November 2023 by Daniel Milner
Just got my unit this week, but Angel and Christy are polite, friendly, informative, helpful and personable. I really enjoy saying hi to them and their assistance in getting me into my new storage unit.
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August 2023 by Felipe MARTINEZ
It was great and very easy to get the storage I needed. Great experience.
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June 2023 by Maria Kroos
We have been using eagle storage for some time. We got behind and they worked with us to catch back up. Amazing customer service.
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September 2022 by Caroileánne aka Carolyn Quillian aka Johnson
I have been a customer of ESS now for 4+ years, and had a great experience with Brenda & now Janet, as the managers. The units are just as stated on the website, facility grounds access is excellent, and prices are reasonable. They recently repainted the premises, installed new security cameras, doors...so the monthly prices went up some, to match the current market.I have 4 units with ESS & 3 elsewhere down the road, as I am a reseller & need the space.I often rearrange & consolidate the units' contents as needed, and plan stay with company with the nice people that run it! Oh, and you get a free lock & key when you rent from them! C'
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September 2022 by Debra J.
They have recently changed hands, and I am not impressed. I have rented a unit since 1997. The company used to go up in price by about a couple of dollars every couple of years with a reasonable late fee. Since changing owners, they've gone up $30. That's a pretty steep increase. Again, not impressed.
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June 2022 by Caroileánne Quillian
I have been a customer of ESS now for 4+ years, and had a great experience with Brenda & now Janet, as the managers. The units are just as stated on the website, facility grounds access is excellent, and prices are reasonable. They recently repainted the premises, installed new security cameras, doors...so the monthly prices went up some, to match the current market.I have 4 units with ESS & 3 elsewhere down the road, as I am a reseller & need the space.I often rearrange & consolidate the units' contents as needed, and plan stay with company with the nice people that run it! Oh, and you get a free lock & key when you rent from them! C'
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March 2022 by Tabytha Nikole
I recently switched storage facilities and Kolbi who helped me was so sweet and friendly. She made the entire process so easy! Great customer service!
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March 2022 by Derek Hughling
Had a small issue with moving out and the manager called and made it her priority to make it right. No fluff all results! Small inconvenience that was more than made up with satisfactory customer service.
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March 2022 by michael cruz
I’d like to thank you Kolbi. You are absolutely amazing, so professional, and extremely kind. So great & hard worker.
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February 2022 by Vicki Boyd
They have recently changed management and I am not impressed with their customer service. You have to re-register to pay your bill on line which was communicated by an email I never got. If you’re going to make big changes maybe the person in the office answering the phone could adjust her attitude and be ready for questions from customers.
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February 2022 by Stacy McCormek
Kolbie the young lady in the office was so sweet. She helped us get my grand mothers items into a storage unit and made the entire process so quick and easy.
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November 2021 by Audrene
Okay, if you are looking for a storage facility that has your best interest in mind with tip top professionalism then Eagle Self Storage is the place for you. I have only been living in temple for about a year, and need some storage. I called Eagle Self storage, and Bonnie answered the phone. She was so sweet and polite! Not only did she help me use the storage calculator tool, but she also helped me stay within my current budget. When we met she was sweet and professional! She made sure to answer all my concerns, and when she printed out the paperwork for my lease she took her time to go through it, and highlighted all pertinent information. She escorted me to look at two possible units and made sure I was happy! Just to really articulate and orchestrate her awesome customer service, she recommended me two, TWO resources that could help me move my bed into storage! Hands down, I would and will recommend this storage facility to anyone that needs storage! Also, their policies are straight to the point! Strictly business! Love it! Thank you Bonnie and Dana for helping me reconnect with Bonnie to insure that my belongings have a temporary home with security!!!!
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July 2021 by Sabrina Lundberg
Bonnie was always pleasant and helpful. Storage was great & reasonably priced. Checking out when we moved was easy. I can’t recommend them enough.
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June 2021 by His Mom
Very helpful and friendly clerk. I was so swamped about finding a storage and leaving our prize possessions and moving. I found Eagle Self Storage by another storage sending me because theirs were all full. Thanks so much for all the help and treating us with respect.
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December 2020 by Audrene Edwards
Okay, if you are looking for a storage facility that has your best interest in mind with tip top professionalism then Eagle Self Storage is the place for you. I have only been living in temple for about a year, and need some storage. I called Eagle Self storage, and Bonnie answered the phone. She was so sweet and polite! Not only did she help me use the storage calculator tool, but she also helped me stay within my current budget. When we met she was sweet and professional! She made sure to answer all my concerns, and when she printed out the paperwork for my lease she took her time to go through it, and highlighted all pertinent information. She escorted me to look at two possible units and made sure I was happy! Just to really articulate and orchestrate her awesome customer service, she recommended me two, TWO resources that could help me move my bed into storage! Hands down, I would and will recommend this storage facility to anyone that needs storage! Also, their policies are straight to the point! Strictly business! Love it! Thank you Bonnie and Dana for helping me reconnect with Bonnie to insure that my belongings have a temporary home with security!!!!
