Astound Broadband powered by Grande is a renowned internet service provider that has been serving the local community for years. With their award-winning internet service and 24/7 local customer support, they are dedicated to connecting customers to a world of astounding possibilities. Powered by passionate local teams, Astound Broadband is committed to delivering exceptional services and products that make the lives of their customers measurably better. Customers have praised the company's technicians, such as Robert H. and Megan, for their courtesy, professionalism, and willingness to go the extra mile to resolve any issues. While some customers have experienced occasional weather-related outages, the overall feedback on Astound Broadband's internet performance has been positive. The company's commitment to addressing customer concerns is evident, as demonstrated by their efforts to waive service fees and provide clear explanations when necessary. Astound Broadband's customer-centric approach has earned them the trust of the community, as evidenced by the positive reviews highlighting their easy cancellation process and the agent's understanding during the move. The company's dedication to serving its customers and bringing them astounding services and products is a testament to their unwavering commitment to the communities they serve.
The technician was knowledgeable and professional. He took time to answer questions and make sure the information was clearly understood.
May 2023
Had technician Robert H come out as our internet was going out intermittently. He was very courtesy and personable while replacing the modem and router. Have had other techs come out before but I would recommend Astound to anyone if they had the service like I did today. Give that man a raise
May 2023
Called in today with a phone issue. David Campos answered. So thankful. He is upbeat, professional, and will hopefully have our issue fixed today! What an asset to your company. Hopefully your company will let him know how much you appreciate him!Kelley H
