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April 2024 by Doug S
They continue to get information incorrect and get wrong dates. They are rude to those who question the information that the pharmacy has given. Find another pharmacy that treats you with respect and gives correct information.
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March 2024 by TJ ARNOLD
Terrible backed up in rx orders and rude I recomend the CVS down the road or to a more efficient heb
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February 2024 by Melissa Modrall
The staff is very helpful . If I call ahead they usually have my prescriptions ready soon as I get to the counter.. This is purely a courtesy by them and is greatly appreciated
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February 2024 by Rose Thorns
The best pharmacy I ever used. The friendliest people in the world.
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January 2024 by Frank DeLuca
Very helpful staff !! Friendly people. The Pharmacy staff are the best !!!
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September 2023 by Anita Ortiz
My HEB pharmacy on W.Adams is always up and ready to help the community with getting meds we need and are very friendly and courteous. See it this way if the staff for some reason cannot give you your meds there is a reason behind that, there is protocol that needs to be met so don't get upset with the staff. Talk to your doctor's first !!!! Go get upset with them lol. So be nice people just chill God don't like ugly!!!
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April 2023 by Tony Wyman
Far, far better than the dreadful H-E-B pharmacy on 31st in Temple. Avoid that disaster with all your energy and focus!
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February 2023 by Bee Brat
Got there on Saturday at 5:59pm they close at 6:00pm. I said I was there to pick one medicine. The lady said they were closed yet she was still waiting on one customer. I expressed the need for my medication but they refused to serve me.From a customer standpoint I understand they want to close up but the time they took to tell me to sleep in and come the following day they could I have picked up my medicine. So the pharmacy is generally good probably a 4star rating but to refuse service when your still open is not good when in the medical field.
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September 2022 by Skippy W.
No one ever answers phone calls in the pharmacy. Today my phone was at 52 minutes when I called a front of the store mgr. to get help. I was promised my med two nights ago and wasn't done when I went in at 6:15pm. I needed the med delivered today as I have been out for 3 days. This happens every time not just sometimes. The girl in the pharmacy was angry talking with me and said she is the only one in the pharmacy to answer phone calls. This is not acceptable.
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May 2022 by Ringo S.
Everything is always the out-of-date the chips are stale terrible service The worst HEB I just can't wait for them to go out of business I wish I could give a zero star rating
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May 2022 by Trey Martin
Good pharmacy and pharmacists but they did give me a med my nurse was supposed to pick up herself
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March 2022 by grayclee irwin
I absolutely HATE the run around we get from this pharmacy! Always get told one thing and then find out it's the wrong date. They are never on the same page as if they never talk to each other. This is the worst pharmacy I have ever used!
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February 2022 by Kaely Mitchell
My partner waited over 15 minutes to drop off my medication whilst I was waiting for my covid test result to come back. The pharmacist ignored him for the entire time, even going as far as to help the people who came in after my partner in other lines. Eventually someone else came and helped my partner. If you're going to ignore people, get out of the Healthcare industry.
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November 2021 by Julie Buchanan
I switched all my prescriptions to HEB from another pharmacy because after checking a few different medications not covered by insurance, I found HEB to be drastically less expensive. I couldn't be happier with this decision. Customer service at this location is top notch. The employees remember who I am, go above and beyond to find the best discount program for non covered medications and are always both super professional and friendly. I also have to get some medicine here for my little dog and they have expressed care/concern for him also. I truly appreciate the superb customer service I receive everytime I have contact with them.
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October 2020 by Mrmarciano Hefe
Always have been kind.