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October 2023 by Courtney Vela
I am late to making this review but it was on Wednesday Sept. 27th I was helping an older friend get some new shoes. The manager, I believe his name is Monte (sorry if it’s not how his name is spelled or sounds), helped us get all of the things we were looking at and gave us all the information and more we needed and promotional stuff included. It was really nice and helpful. Definitely worth going. Got some Hey Dude’s and fell in love with some awesome most comfortable shoes ever!!!
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May 2023 by Laura S.
You should be ashamed of the way you act JOANNE CREPPON disgusting human been, not nice or kind enough for the job position of Store Manager, she needs to learn how to respect and treat people I hope to not have to see your face again
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January 2023 by Naomi H
The Temple mall is not a good environment…. Sales people are too pushy.
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October 2022 by Kayla Graves
Sounds like my review is about Cameron looking at the other reviews but I didn’t get his name??? we went today Saturday October 29th I needed shoes like bad I’ve been to multiple stores. The guy bought me like 6 shoes total in my 30 min being there gave me so many options and was literally an angel sent from above!! He needs to be a car salesman or open a business because this man was fabulous!! Thank you hunnnnieee?
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September 2022 by A Google User
I never go to the mall, but I was told Journey's had great shoes called Hey Dudes and I needed to go get me a pair. What girl doesn't like shoes? A few days later, my 83 year young mother was visiting from out of town and mentioned she was in great need of some shoes that did not hurt her arthritic feet that did not look like "old lady shoes", LOL! I remembered the recommendation of Journey's at Temple Mall, so we stopped in to check it out. We were greeted by a young man named Cameron. He immediately welcomed us in and asked how he could help us. We told him what my mom needed and what size she wore. He said to give him a minute to gather some choices for us then promptly disappeared into the back room. Within seconds, it seemed, he was carrying 6 boxes of shoes; 4 for my mother and two he thought I might like to try on while mom was shopping...Great salesman! I was not planning on getting any shoes as my closet houses more shoes than clothes, but one pair he brought me caught my eyes. He could tell I liked bling from the shoes I had on. I couldn't resist trying them on! He guessed at my size which in turn was only one-half size off, but that particular pair only came in whole sizes, so I requested the next size to get the best fit. They did not have my size, but he told me it would be no problem to order them and he could get them shipped directly to my house! Needless to say, I bought 2 pairs of shoes that day because my mom looked SO CUTE in her Hey Dudes that I had to invest in a pair as well so I could also be "stylin"! Cameron had to work for his money that day as we both had him going in and out of that back room trying on half the store! He never got cross and was happy to help with as many trips as needed to find us exactly what we wanted. He continued to "clean up" as he brought out other pairs for us to try, by neatly putting the shoes back in the boxes that we did not want and taking them to the back as we sent him for more, which kept our shopping experience organized and tidy. At the register, he showed us their no show socks that we needed for our Hey Dudes so he sold 3 pairs of shoes and two packs of socks. He made our experience fun and so enjoyable as if we were someone important...(my mom HATES shoe shopping....or did until this experience). She now shows off her cute bright red Hey Dudes all over town and has received so many compliments on them. It is the one pair of shoes she feels safe walking in that are comfortable, cute, and absolutely worth it! Thank you Cameron for all your help! They have become my mom's favorite pair of shoes. I love my Dudes too, but the bling slides are my fav! Thank you for being so knowledgeable about the store's stock and patient with two old ladies that you put in style! We will be back! What a great day it was!
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September 2022 by Stacy Jenkins
Cameron was fabulous!!! His customer service skills were impeccable!! He was knowledgeable, courteous, and genuinely engaged with our interaction.
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June 2022 by Tish B.
Excellent customer service!! Came in towards closing was not shooed away even thought cutting it close. Helped me, ordered what I needed and had it shipped to my house. I wish I caught the young ladies name, very professional! A happy boy!
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April 2022 by Suanne Amani
I'm late in writing this review, but I still want to give recognition to Cameron, he's really an asset to the Temple Mall location of Journey's. I went there in mid-February, to find a particular color of "Hey Dudes." Cameron greeted my son and I and asked how he could help us. I told him my son was trying to match his shoes with an outfit he just bought and wasn't sure exactly what color would go best. We gave Cameron the shoe my son liked, and asked him if they had a size 8.5. He went to the back to see if it was available, and after a few minutes, he returned with 3 boxes of Hey Dudes. Cameron said that they didn't have the size we wanted in the shoe my son picked, but he brought out Hey Dudes with similar color schemes, in the size we needed. Cameron actually found a nicer looking color that was solid white, and didn't seem to be on the floor at that time. I appreciated the fact that he had common sense to do that. He's very young and could've just easily come back and said they don't have the size we're looking for and we would've left the store... So we get to the counter and told me that they have no-show socks if I was interested. I took a look at them and they were lower than what my son already has, so I decided to buy them. I liked that they wouldn't peep above the shoe. Cameron asked me for my phone number and I gave it to him thinking that he was adding it for future discounts. He put it in so that I could get the socks at a lower price and this is only possible through the text message. He didn't have to do that. I was unaware of any special deal. I asked him if he was the manager because he seems seasoned in sales. The store manager was next to him and told me that Cameron is a great sales associate, and that he's the actual manager. I liked that Cameron had a natural ability to sense what the customer might need and was easy going. If he stays in sales, he will be very successful. Journey's is a nice store and has lots of variety, but if you didn't have the right person there that night, you wouldn't have gotten that sale.
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February 2022 by Paul Ward
Excellent ? shoe store. Excellent ? service. If they don't have it in your size, they will order it. The store mgr. TAY is very, very good. Military discounts for all veterans too.
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January 2022 by --
Great store. All employees were very welcoming and knowledgeable about the shoes. Montè sold me 2 pair of shoes and 2 packs of socks.
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November 2021 by Robin Jackson
I visited the mall in Temple Texas during a visit with my family the week of Thanksgiving 2021. I had no plan to buy anything from Journeys but Tay's warm hello from inside the Journeys store was so inviting that I decided to go in and look around.TAY WAS AMAZING! I had been looking all over for a pair of red crocs. Journeys had some but, unfortunately not in my size. Tay informed me that she was able to do a special order for me and ship them to my home in North Carolina. I was SOLD. Tay was very personal able, took care of my purchase, and provided excellent customer service. If you are ever in Temple mall, make sure visit Journeys! TAY IS THE BEST!!
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August 2021 by Karen Daniel
We felt like we had searched everywhere for a pair of Chaco’s and had almost given up. By chance we came to the mall and saw that Journeys was still opened and stocked with a great selection of shoes, socks and tops. Jada was quick to help us and find us the sizes we needed. Tay was great at showing us how to adjust the Chaco’s. Both Tay and Jada made our shopping experience memorable and they are the reason we will think of Journeys first for our shoe shopping needs. ❤️
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April 2021 by Stacy Dunivent
Went into the store to get my daughter shoes and was greeted by Austin. He assisted us with trying on the shoes. Before I left the store I saw a pair that I liked and he immediately continued his efforts in assisting me with not only shoes but socks to wear with them. Monte his manager was on site and encouraged and supported Austin with the assistance of the sale. Terrific group of associates! 3 pairs of shoes purchased and socks too.
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April 2021 by Daily Insider Newz
Great store. All employees were very welcoming and knowledgeable about the shoes. Montè sold me 2 pair of shoes and 2 packs of socks.
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April 2021 by Sixto
Found some nice looking shoes that were very comfortable??