Lowe’s Home Improvement is a store where customers often find helpful and friendly staff who are knowledgeable about various projects. Many employees go the extra mile to assist customers, whether it's helping with appliances, plumbing, or tools. Customers appreciate the willingness of staff to answer questions, offer advice, and provide good service. For example, some employees are recognized for helping find the right items, offering great deals, or delivering appliances quickly. Specific staff members have received praise for their courteous and helpful attitude, with some going above and beyond, such as bringing carts from outside or wiping them down in the rain. The store also offers services like free delivery and haul-off of old appliances, which customers find convenient. However, there are occasional complaints about the lack of carts, safety concerns in the lumber department, and the need for better customer service training. Despite these issues, many customers still prefer Lowe’s over other stores because of the helpful staff and good service they receive, especially when employees like staff members in tools, paint, and hardware departments show exceptional dedication. Overall, Lowe’s is seen as a store with knowledgeable employees committed to customer satisfaction, though improvements in customer service consistency could enhance the shopping experience further.
The workers at this Lowes are very friendly and helpful. Every time we go there to look or even do the kids' workshop, the worker or workers are so engaged with the kiddos and make you feel welcomed. Keep up the good work!
May 2025
My favorite store! I'd rather shop here than anywhere else. Helpful associates. Free delivery and haul off of older appliances. The delivery drivers are quick to work and have you up and running.
April 2025
Good inventory. Associates are always ready to help.
