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December 2023 by Debra J.
My ford expedition engine light came on I read all of the reviews about the Ford dealership in Killeen, Texas and they were not good. I read the review on Johnson Brothers Ford in Temple and I only saw one bad review so I took my expedition to them. I was told I needed certain repairs done after they ran a diagnostic on all of the items I listed one of the parts I had repaired turns out could have waited the part that can't really wait will now have to wait because it's just as expensive as the part that I had repaired over $2,000 Ford won't help with the cost because they say my vehicle is too old even though I just had a Ford dealership put a brand new engine in it. Justin did his best to try to get them to help me with the cost of the repair but he was told my truck is too old.He went out of his way to help me out. I'm a little disappointed how my case was handled, but I am glad to have my truck back.
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December 2023 by EARL BROWN
Nice folks but service is a little slow.
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November 2023 by Dana Mccleland
Always quick and take good care of us. Everyone is so friendly!!
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November 2023 by Edwin Waller
Always good service and good people
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November 2023 by MMXZERO101
Called parts, spoke to parts. Told to speak to the folks “next door” and then got put on voicemail. I tried to ask who these other folks were, nothing. Ignored and transferred.
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October 2023 by Marneus C.
Thought I was coming in to look over some trucks or possibly an suv but not one person from sales. We saw at least 3 fat old men sitting in golf carts just chewing the fat. None of them said "hi" or welcome in. Will not be making ANY purchases here.
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August 2023 by Barrett P.
Ken Cavanaugh was an absolute jerk to me. Not a nice guy, doesn't care about the customer or their feelings at all. Talking with others, in the area, they said they had similar experiences. Not happy with my experience, thanks to Ken Cavanaugh!
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July 2023 by Google user
They took care of my car repair quickly and effectively! Excellent employees and care about your needs!! Thank u guys!!
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July 2023 by Michael Karolyi
They took care of my car repair quickly and effectively! Excellent employees and care about your needs!! Thank u guys!!
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July 2023 by Tommy Shilling
I deliver oil there weekly. Great group of guys working very hard in the heat to make the customers vehicles complete and safe.
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June 2023 by Jr. P.
My family has purchased 3 vehicles from this dealer. Aaron has been our go to for all of our dealings. Super fast service excellent customer service. We used to shop with auto max in Killeen absolute crap show. Glad we found a better place to do business. Definitely recommend.
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May 2023 by Maria spaulding
Their all very nice and have great customer service
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April 2023 by Eddie Mcfaline
They were very professional, courteous and thorough explaining there service.
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February 2023 by jannie deer
My mom's ford needed a new battery, and for her model it was not in an easy access spot, as well as not available anywhere else, but they were able to take care it same day, and done within an hour.
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January 2023 by Catalina
I came into their quick lane for an oil change first thing in the morning. The dude helping me was super nice and the crew was quick and thorough. It's hard to find a good service department but this one is a gem.
