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January 2024 by Vangie Aguilera
Loved this place! Extremely clean, cozy quiet place. Staff was amazing. Full amenities! Nice safe area.
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January 2024 by Dean LaTulip
Absolutely amazing customer service!! Robin and Kamron did very well. I have a client meeting in the Belton area. I live in between two city’s Austin and Dallas I travel this way a lot, some one stole my wallet.after I had made a reservation at Fairfield. They were in able to uphold my reservation. I called Robin to see if she could help. Which she did the last room In whole hotel she reserved for me and with three different forms of ID I was able to check in. My room is clean, sheets are fresh and tidy, smells great as well!!. Thank you residence Inn staff Temple Texas!!
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January 2024 by Braser
Liked the strong shower pressure, real scrambled eggs, perfect texture oatmeal, and the fact you can get a nice view outside a window of a first floor room.Didn't like the crusty showerhead, some mold in the bathtub, the missing weights in the gym, and the gym being in a separate building that you have to walk to on a cold morning.The location is not bad, either, with a movie theater nearby and proximity to the freeway, in case you need to make a quick getaway.
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January 2024 by Diana Contreras
Very friendly staff, clean rooms, and located near lots of places to eat. I loved that we had a full kitchenette that included pots, pans, silverware, cups, bowls and plates as well as a full fridge. They also provided a baby crib for my 1 yr old. Would come here again!
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December 2023 by Chad B.
This place is awful. Very dirty. I checked in and left 30 mins later. The room was filthy. The cockroach smashed between the mattress and box spring was the state that broke the camel's back for me.
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December 2023 by Jordan Dobbs (Jay4thaDub)
I like the residence, but this location look like it had recently been remodeled, but at the same time was still
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December 2023 by Timothy Lenhart
The hotel amenities and rooms are outdated and in need of updating. Even just a good cleaning would make a huge difference. The gym was is very poor shape, towels were never replaced and the water station was almost always empty.The service from the majority of the staff is subpar. The Wi-Fi only works 1/2 of the time.The location is the worst part. My vehicle was broken into twice, vandalized and had items stollen off of it over a 2 month stay. I parked in the front part of the hotel and came out to my vehicle sitting on cinderblocks. Management never acknowledged the issue or reached out as a courtesy. The front desk was never phased when I reported the vandalism. Plenty of signage in the parking lot saying the hotel is not responsible for damages. Nearly zero deterrent for criminals. Dim lights, no cameras, etc..Zero stars for this hotel would better represents my stay. Beware of this hotel. Do yourself a favor and stay somewhere else.
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December 2023 by Matt Reed
Attempted to cancel one nights stay of my two day reservation. I was told I would have to cancel my entire reservation to do so. Then re-book at a higher rate because the availability. The cost went from $149 and was told by the receptionist and manager the rate would be $1,000 dollars. Absolutely price gouging because of the limited rooms and hotels in the area during these dates. Will never book here again!!
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December 2023 by Jennifer Marie
Stayed in a suite, the room was dirty, and food was left in the sink and created a smell that was out of this world. We didn't notice it at first because the hotel decided putting a car air freshener on the air vent was the best solution smh. I probably won't stay here again.
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November 2023 by C Lopez
Excellent stay, Comfortable beds, and a good fast breakfast, nothing negative to say.
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November 2023 by W Gavazzi
This was my second stay and it was an improvement over last year.The staff at the desk was helpful and the room was clean and looked like it had been recently refreshed.The kitchenette was in great shape, super clean and all kitchen items present.My room was on the 3rd floor but other members in my group were on lower floors and not as happy with their rooms.The maintenance staff was visible and there was no trash piled up out side the doors of long term guests. This was an issue last time I was here in November 2022.The hotel is close to the highway and convenient to stores.Rooms: Recommend asking for a 3rd floor room.
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October 2023 by Ahmed Al-Amidi
This place is dirty and I think I should be paid to stay here rather than the other way around. Dead crickets in the lobby. Rooms don’t get clean. The carpets are older than I am. The internet is slower than the dead insects and the TVs are from the days before Wi-Fi. Please stay away if you’re able to. If I was only shown the place to guess what the price I’d, i honestly would’ve said 30$ max per night. I promise you, you will regret spending that money if you pay 100+ on this.Also, the gym consists of 2 treadmills, a bench, some dumbbells, and a few gym incests (more crickets pumping iron next to you).
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September 2023 by Kolby Wenger
Staff was really nice and understanding's. Rooms were clean. Pool was also clean. If your military this is a really nice place to stay.Rooms: Super clean/smelled good and good water pressure
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September 2023 by Alex Ortiz
Staff was great! Very helpful and attentive. Room was clean and very comfortable. 10/10 would recommend.Rooms: Clean as a whistleFood & drinks: Great!
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September 2023 by Brett Behnsch
Room very musty smelling, AC would get cold then warm up. Location was good.
