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September 2023 by Natalia Black
I love the fact that this is a small credit union and everyone knows who I am when I call! I’ve purchased 3 vehicles with them and the process was amazing. They always give me the best and most competitive rate. My most recent loan experience was with Kelsey and she was absolutely amazing ?. Thank you for everything!
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September 2023 by Christian CIIP
I have been with Scott & White Employees Credit Union for few years and I have opened/closed many accounts. They are always nice and very helpful. I want to say thank you to Kelsey for helping me with my recent auto loan, even though the dealership was being difficult, she stayed calm and was able to clarify/answer their questions. I appreciate the assistance. Kelli is awesome too.
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August 2023 by Christian ISA
I have been with Scott & White Employees Credit Union for few years and I have opened/closed many accounts. They are always nice and very helpful. I want to say thank you to Kelsey for helping me with my recent auto loan, even though the dealership was being difficult, she stayed calm and was able to clarify/answer their questions. I appreciate the assistance. Kelli is awesome too.
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July 2023 by Prakash T
Everyone involved in lending loan was very professional and caring, something that cannot be said about banks, even most credit unions, these days. Highly recommend using them for any type of loan.
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July 2023 by Courtney Lewis
I have been a member for several years. The services provided are a plus in addition to the great staff members. The representatives are absolutely the reason I continue to bank with the union. Every single transaction between myself and the staff is exceptional! They go above and beyond explaining services and products offered. Helping me navigate my needs and how to achieve my goals. From everyday banking needs, saving, borrowing, and credit repair/consolidation information they are hands down the best in the industry. Thanks to all of them I feel like I have a grip on finances and I know Im headed in the right direction. Great job SWECU.. I’m proud to be a member Sarah,Kellie, Holli, Retha to name a few are such amazing representatives for this union!
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July 2023 by Ainslee Curtis
I honestly can't remember the last time I had customer service to this exceptional level. Sarah Merolillo is OUTSTANDING! Not only did she help us personally with such meaningful customer service, it's because of her that we switched our business over to SWECU for our credit card and auto loans. We were seeking information about one product and Sarah was able to show us ways to increase our financial foundation. True professionalism and we felt like we were the only customer in the world, that's something really special. If you are in the market for any banking products, we highly recommend reaching out to SWECU and you'll be blown away by the way they treat you like an individual and customize to your needs.
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May 2023 by Krystal Smith
Sarah helped us. I’m not even a Scott in White employee it’s available to anybody that lives or works in bell county. Absolutely amazing. Customer service literally ended up saving me thousands of dollars on interest without me asking, they’re regular people like us! 100% the credit union I wish I always knew and will only use now
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May 2023 by Lauren Ginn
Sarah the Member Services Specialist at Scott & White Employees Credit Union has been a complete God send! The whole SWECU is amazing and have helped me out tremendously with my student loan debt and financing new vehicles for my husband and I. This was the last place I thought could help me with my student loans but the moment I called and Sarah was quick to start helping and gave me genuine and personal financial advise. Everyone is friendly and welcoming. After my visit with Sarah regarding my debt I feel like I can breath again and there is a light at the end of the tunnel.
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May 2023 by Rosita Mungia
When I came into the credit union I met a very wonderful lady named Sarah. She was so helpful in advising me on credit and helping me with my vehicle.
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August 2022 by Jennifer B.
This place is a piece of work. Not very good customer service. Doesn't believe there members.
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April 2022 by Larry R
Absolutely the best credit union I have worked with hands down. Every single employee is so caring and they always have time for my many question. Thank you for all that you do, my family really appreciates it.
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October 2021 by Wade W
Rude unprofessional incompetent
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August 2021 by David Jones
Great all around service
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June 2021 by Sharon D.
Great service from Retha, Kelli, and Candace. They have been so helpful with getting a car loan and all through email communication. Couldn't ask for better service and very responsive. Thank you for an easy transaction.
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January 2021 by James Esposito Jr.
They work with you and take the time to explain and answer all you questions
