-
October 2023 by D Verde
I have looked through the feedback here after purchasing a vehicle from them, wow that's a first (Glad I didn't look though). First of all my wife found a car here online that she wanted. We were having a family trip at the time so drove by to look at it on a Sunday, they were closed, but the car lived up to the photos. Contacted them by text on our way back home and received a text that day. A few texts and phone calls the next day and everything was set up, by a friendly, honest, respectful person (no typical belligerent salesman on this lot, and we spoke to two). Four hour trip back to the lot, everything ready to be signed and finished quickly. We have bought the last 8-10 vehicles from new car dealerships, and this place was the best hands down. Popped in our new purchase and drove four hours back home, like driving a new car, no problems at all. When my wife gets tired of this one, I promise we will look here before looking anywhere else. Your buying a used vehicle just like a new lot, check it out good, new dealerships don't offer warranties either. Plus we bought ours with a warranty sold by this dealership. Try them, they or at least kind, respectful, considerate and HONEST.
-
July 2023 by Katie Cancel
Thomas Ryan Motor Co. is by far the BEST car company I have EVER been with. Not only have they been understanding, reasonable, and reliable- they have helped me so much with any and everything that has happened since I’ve gotten my car from them. I’m still currently paying on my car and I have never had any stress of worrying about if I’m going to have my car taken away from me if I fall into a bad spot. They’re the best people and the best company, all around.
-
July 2023 by David Collins
When my mom went to TRMC, Kyle helped her with getting another vehicle. I was apprehensive about her making a purchase without me, but she said Kyle was understanding and kind to her. After having the vehicle for 2 1/2 weeks, it wouldn't start. Kyle handled the situation once again with kindness and understanding.
-
June 2023 by P Ward
I appreciate TRMC for what they are. They worked with me on getting into a car. I would of been SOL if not for them.Having said that, please understand what they are. You are not going to get a brand new top of the line car from them. Be prepared.
-
June 2023 by Carlee Goree
Good people, really work with you. Very reliable nice rides!! I would recommend this dealership over and over again!! Thank you Thomas Ryan Motor Company!
-
May 2023 by Justin Beatty
East Adams Tire purchased our service truck at Thomas Ryan in 2021. It has more than paid for itself and has spent zero time in the shop.
-
May 2023 by Cory L
Dont buy here!!! I put $3,000 down on a diesel truck. A couple days later was told by mechanic it would be cheaper to buy another motor than to rebuild that one. Gave them the piece of junk back real quick. They poated it back for sale the next day knowing what was wrong with it.
-
May 2023 by Micha Flowers
Everytime I have been here I’ve always feel welcomed. They treat everyone with respect and without judgement. These guys will do whatever they can to get you into a vehicle that will be suitable for your needs, income, and credit. Definitely one of the best and friendliest dealerships in this area!
-
May 2023 by Jerick Togami
Nice folk. Amazing deals, reliable. Only buy cars here.
-
May 2023 by Gerardo Gonzalez
Logan demonstrated a very professional and helpful service when I needed the most to get a vehicle , that helped me to get back into my job and personal routine . Thanks Logan !!
-
January 2023 by Michael Brayfield
Definitely the best car lot I been thru in Texas
-
December 2022 by Jane Martin
We would give a negative rating. Sales guy lied about the vehicle. He stated it went back and forth to Houston. Check engine came on in less than 24hrs. The sales guy said it was our fault we should have taken to a mechanic before putting down payment. The motor needs to be replaced per Dean Automotive. Would never recommend this place to anyone. Beware!!!
-
November 2022 by Md mcginnis
I advise that no one ever buys a car from this place. I purchased a 2008 landrover from them . Two weeks later the air suspension went out . They knew that the car had the problem prior to me purchased the car. I put down 3500.. to fix the problem was 2600. I told them that I should not have to fix a problem that they knew about prior to my purchase. They told me I should have brought my own mechanic with me. Since I refuse to fix the problem they void the contract and repossessed the car. So I lost my down payment for 3500. Honestly there is no good cars on that lot. Stay away from there or you will be paying for a car that they know is no good
-
October 2022 by Vanessa Riddle
DO NOT BUY HERE my mother bought a car here mid August, she had it TWO weeks and it's been in the shop since. We were told it needed a new transmission, ac unit, gaskets, and LONG list of other repairs. She was given a list of repairs the financing company would make (transmission) being ONE but they wanted to use USED transmission and not pay for other repairs. When we spoke to financing rep they Said she DID NOT have any gap insurance with them. THE CAR WAS A LEMON FROM THE GET and these people knew it and CREDIT ACCEPTANCE financed it. Too many car dealerships are getting away with this. She will be reporting to BBB thanks for nothing
-
August 2022 by Donovan Drake
Purchased a vehicle from this dealership and It was a regrettable experience after purchasing said vehicle…It started to break down 30 mins after leaving the dealership. All initial calls were made by me even though I was informed multiple times I will receive a call back or response and It never came. The car itself is now being fixed from money out of my own pocket since they still haven’t responded to the message I sent to one of their salesman with the estimate invoices on the damages to this vehicle. They’re recommended “mechanics” attempted to fix the issue but never knew where to start because the “engine light wasn’t on when they diagnosed the car.” The only thing they did was put fluids inside the transmission and said that’s the best they can do. After calling everyday for two weeks straight I got the car back. After i got it back the engine light was on still. At first it ran way better than when i bought it but after 30 mins yet again the same problem was back but It was even worse. I took It to a trusted mechanic used by my family and they gave me a list of problems that Thomas Ryan did not tell me about initially when inquiring about the car. The only thing they told me that was wrong with the car is the window switch panel. DO NOT GO TO THIS DEALERSHIP UNLESS YOURE WILLING TO TAKE THE RISK OF BUYING AN “As-Is” LEMON THAT MOST LIKELY HAS BEEN SITTING THERE ON THE LOT WITH NO BASIC MAINTENANCE DONE TO IT!
