-
June 2025 by Peter Issa
I visited the U-Haul location in Temple near the SW Dodgen Loop. I had a wonderful streamline experience -- I was helped by assistant manager Syreeta who was incredibly pleasant and a pleasure to work with. Highly recommend!
-
May 2025 by Jayden “J D” Scott
I came in today Marshall T greeted me at the door told me some good information I dint know U-haul offers and explained all there new products they have. he really made the experience easy and had excellent customer service thank you Marshall T
-
May 2025 by Lazaro Noy
Amazing People
-
May 2025 by Daniel Sebeck
Best service in town. 5 stars to Wanda and her staff. Thank you very much.
-
April 2025 by Mikey Deyon
Prompt and prepared! Pick up and drop off was quick and easy. All of the associates I dealt with were amazing.
-
April 2025 by D Mack
Doesn’t monitor hallways of climate units. Horrible rat problem inside and out and the rent continues to increase.
-
April 2025 by Olivia Cooper
My experience was stress free, pleasant and professional.
-
April 2025 by Everett Watson
The staff was very nice and helpful everyone was very professional.
-
January 2025 by R.J. Mason
All the employees were respectful and helpful. It has been a long time since I have had a great customer service and the truck was clean and safe. Keep up the good work!!
-
December 2024 by Stephanie Myers
The team was amazing.
-
December 2024 by Lucretia McGhee (Cretia)
The team was great. Wanda is truly a sweet person and you can tell from her team that she is an excellent manager.
-
November 2024 by Suzanne Jambo
I would highly recommend U-Haul. The staff informative, the truck was clean and efficient and live chats staff were most helpful as I needed to extend my rental hours. Thank you all.
-
November 2024 by Katesha Bell
Wanda is the BEST!!! Great customer service!!!
-
August 2024 by John Collins
Didn't have a pick up truck available so I had to upsize to a box van that I didn't need and of course was at a higher rate. I wanted a car tow dolly to transport my car to the next town, come to find out uhaul wouldn't allow it because of the ground clearance, sooooo I had to again upsize at a higher rate to a full size trailer to tow my car.. when I finally get ready to go, you guys rent me a trailer that is bent up on the fender pretty bad.. (good thing I took pics because when I returned it was treated as though I had damaged the trailer until I said ummm no I have proof it was handed to me that way. Which tells me you guys do a poor job of observing and maintaining your property in between rentals. Ohhhh and it gets better)... get going down the highway and I hear this repeated thud against the vehicle, thinking it's a front tire, I get out on the side of the highway and the whole headlight assembly is hanging out dangling by the wires.. so I managed to take pics and pop it in back in.. this WHOLE experience was a complete clownshow from the very beginning.. my advice to anyone reading this, is get the insurance provided at the beginning (just as I did) and inspect EVERYTHING on your rental and take pics because if you don't these ppl will find a way to blame you for their crappy rental..
-
August 2024 by Michael Morgan
After denying the safe move twice over the phone I sent a family member there to pick up truck for me as I was stuck at work and needed the truck to start getting loaded my family member is noticeably autistic and they gave him a choice to make to add 60 dollars for safe move to a reservation I made and paid for with my card I don't feel this is right I feel like they took advantage of the opportunity to get more money so I called to get it fixed immediately and I got told to use the truck upon delivery of being done with truck call and they would fix it so I did that and get told that they have to have a manager call me back nothing not a peep out of them I don't know that anyone other than the actual business uhaul but if they do get some kind of incentive for up saling that is horrible and I will not be using this location for sure ever in the future same artist.
