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May 2025 by Eric Delgado
Everyone was kind and courteous. From the beginning with help of the reservation to the end, with the turn-in. Didn’t get any of the attendant’s names. But they were all very professional
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May 2025 by sickem tiko
Mr. Bae provided outstanding service, courteous, knowledgeable, efficient, could not say more. You need to give this man a raise or promotion. Good help is hard to find. Thank you, Mr. Bae for taking such good care of us.
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May 2025 by Steve
Everything was great . I reserved a truck and then had to push it back a week. Everyone l spoke with very helpful and friendly.
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March 2025 by Jasmine Louisville
Barbara & staff were great! Thank you again
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February 2025 by Douglas Gossett
They were great at making my experience with U-Haul a good one.
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January 2025 by Denise Smith
There is nothing you could do to improve or experience. Kevin and David were so helpful in getting my dads well running but older truck hooked up. Everyone at the branch was super friendly and attentive. Could not have been a better experience!
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January 2025 by Dede Erickson
Super easy to make reservation and easy pickup and drop off. Located just south of the loop on I35
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December 2024 by Bradford Jackson
The employee treated us with dignity and respect.
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November 2024 by Cara Piccioni
barbara is amazing!!!! great experience with this location and staff! they're so helpful and understanding to each situation. when needing assistance - they were spot on with being prompt and knowledgeable. appreciate them so much! will definitely recommend this location to anyone looking for storage around the temple area!
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October 2024 by Daniel Jeffers
Good service, easy check out and in
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September 2024 by ANDRES HERNANDEZ
Can't get a local person to answer the phone. Paid for a hitch somewhere else. Told counter rep, didn't care, helped me hook up. Meh..
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September 2024 by Emily Nabours
Negative review was deleted. Disrespectful and can't even own up to it.
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September 2024 by Emily
Of course the snappy elder man didn't have a name tag on his shirt. Went in with a certificate code to rent a trailer and nobody on site knew how to add the code. No problem, except this guy immediately began huffing and puffing about having to call the help line to figure out the issue. He complained the entire time he was on hold and said how he just hates calling the help line. I totally get it, but he was already upset about waiting at the first ring. Got the certificate sorted and went to hook up the trailer. We told him we're using a standard vehicle so it's likely to roll a bit while lining up the hitch. He snapped and yelled at us because the vehicle rolled and it took a few attempts to line the hitch. After hooking up the trailer, he just takes his pictures and walks off without a word. No way in hell will I be returning to this location with that nasty attitude man. When I called about the situation later in the day, someone else answered and didn't seem surprised at all that this guy was rude to us. So I guess it's a common issue. Shame on y'all for keeping that kind of attitude at your front desk.
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September 2024 by Debra Gainey
Top notch customer service. Earned themselves a loyal customer.
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August 2024 by sara garcia
Awesome customer service
