-
November 2022 by Jaci O.
Over the weekend I purchased two Hart lawn care items on sale. The woman at the self checkout struggled with helping me ring the item up because it would not ring for the labeled price and she had to get another associate to help. Half the items we looked at in the clearance section outside was either not labeled or very little discounted and not worth it. The next day I go to plug the battery's in to charge so I can use the limb cutter and it clearly was used! It was dirty, missing battery, charger, and instructions. I took it back to exchange it today and was told by the woman at service they only do refunds but there were more in the back. When I brought another one up I was told by another rep that they can't sell that to me for the price of the other one and that it was probably a different model. It was identical to the one I purchased a few days ago. They were very unhelpful and unapologetic about their clear incompetence on inspecting a return and then putting it back on the shelf to sell without all the parts. Waste if my time and resources going back to the store only to leave empty handed. When we were in the outside garden area 1/2 the lights don't work and we're flickering and there was no staff until you got to the registers.
-
October 2022 by Theta S.
Another bad experience at Walmart. A man with his toddler child and pregnant companion became belligerent when another petite woman passed them by too close. He began screaming with such hostility that the petite woman crouched and took a protective posture. This went on for several minutes. He even said his pregnant wife who he was protecting would fight her. What did Walmart do? Stood around watching the entertainment for several minutes. Came out of every corner like roaches. I did call 911. Police got there faster than security. Sadly, my video won't post. One older woman in the group finally got around to making the call to security then they scattered when they saw me filming.
-
September 2022 by Sharon B.
Terribly managed. I take 95 year old mil there every Tuesday. We go because it's closest to home. For last three weeks there have been NO carts at either entrance yet carts are overflowing in the racks outside and spilled out into parking spaces. Don't give me the "short on help" excuse. There are employees just standing around. There's management up front just standing around. I went to report it last week. The CSR just stared at me. Absolutely no response. I walked mil back to car and went to H‑E‑B. there's no excuse. Self-serve checkouts. Now bring your own cart from the parking lot. Oh, and if you're that short handed then managers...leaving your "lookout & conversation" posts and bring in the carts yourself. The only reason a a two star rating is for products available...if only you get a cart!
-
August 2022 by Hank R.
8.26.22 I love this Walmart. It's cleaner than others around here. This is my favorite Walmart in this area and it has become my new go to store for everything essential. I think I might have seen another yelper here once who's from this area. Not positive though. Either way my favorite store in the area by far. Extremely clean, well lit and a very organized store. Great big huge parking lot. The store has easy entry with two entrances/exits at two locations. So depending on what you're here for may help you use one entrance over the other. I am surprised for a change. I have encountered friendly staff at a Walmart. I was pleasantly surprised. So nice to see for a change. I knew it was a thing. I knew it could be possible at some point. Great to find. Very helpful staff. I've even recognized some of the same associates working a few times since I've been here often. Big store. Products in stock. Same great prices we expect from our Walmarts.
-
July 2022 by Mac S.
Don't expect to get any kind of service from employees. They have more registers than heb and only one is on. Bagging your own Groceries while some watches you to make sure I do there job is a no go for me.
-
August 2021 by Susan G.
The employees were super helpful and kind during my visit today. Lots of staff were working on restocking high demand items to keep the shelves full.
-
April 2021 by Clay S.
At 7:48 AM on April17th an email from... At 7:48 AM on April17th an email from Walmart announcing a price drop on an item I had interest in. The price drop was from $29.97 to $19.99. So I headed to my local store,746, where the item showed in stock. Problem was the store still showed the price as $29.99. Also the Walmart website shows the price as $23.49. In other words Walmart has no idea what the true price is. And in the 21th century Walmart is incapable of instantly updating prices and store inventory on their website, something Radio Shack could do 30 years ago.
-
January 2021 by Shawnte W.
Stopped at this location a few times while in town for the weekend and I was able to find everything I needed. Can't comment on service as I did not need or do anything that required assistance. All employees that I did see were wearing masks but I can't say that for the all the customers (yikes). This location could use a good straightening up but it's the worst walmart that I've shopped at. I was able to use self checkout and a few purchases included alcohol which required an attendant to assist but the process was painless. I'd visit this walmart again.
-
June 2020 by Jeff W.
31st street Walmart toilet. What do think of this. I say it needs to be cleaned.
-
April 2019 by Carolyn H.
Dirty store, unfriendly, unhelpful staff if one can be found, long lines at registers due to lotsa unmanned registers. Aisles narrow and crowded.
-
February 2019 by Justin M.
Their clearance aisle always has great deals. The lines don't seem to linger which is a great thing because everyone wants to just shop and go!
-
December 2018 by Chloe H.
What is it with Walmart not caring about customer service .....at all? Just to set the stage. Was there a couple weeks ago in the evening. Had an entire basket full. The checker was helping the person in front of me. The CHECKER SNEEZED INTO THE PALM OF HER HAND. Not the back of her arm, not the back of her hand. Sneezed into the palm of her hand. Guess what she did next? Wiped it off? Put a glove on? Used some purex? NOPE. She literally sneezed into the palm of her hand and immediately started picking up the grocery items. I almost threw up a little bit. And of course went to a new lane. I sent Walmart an email about the incident, giving them the cashier's name. Didn't hear a word from them. And the worker is still there. Hopefully they talked to her. Got my groceries and went to the redbox to rent a movie. Had my two nieces with me (7 and 6 years old). Two workers came out to smoke. Stood between the redbox and pop machine, essentially blowing smoke on my two young nieces. MINDBLOWING. I was just about to say something to them when the swearing started. They were complaining about their bosses, co-workers, etc. So I just cancelled my movie order and left. Smoking and swearing five feet away from two little kids. Again, just mindblowing at the lack of awareness between those two workers and the worker who sneezed in her hand and didn't even wipe it off. Finally, I go to HEB and it's "yes ma'am" an "pardon me, ma'am" and "can I help you" and "thank you, ma'am" and when you say thank you to your cashier, they actually say "you are welcome" instead of "yup." But at Walmart, none of those things happen. I just left Walmart and TWICE I had to move out of the way of workers. Just picture that scenario. A customer and a worker come to a place at the same time. In what world does the WORKER think they have the right of way and the customer needs to stop or get out of their way? The lack of self awareness is shocking. Especially when they don't even say anything. At HEB the worker would STOP and say "excuse me, ma'am" and let the customer go first. At Walmart, the worker just barges through, with no words, and expects you to get the hell out of their way. Also, how hard is it to be friendly? You tell a Walmart worker thank you and you get a "yup" back. You go up to the line and the cashier doesn't even acknowledge your presence. They just start ringing you up. At HEB they great you, ask you if you found everything OK, etc I just don't get it. I guess they are hiring people who can't get jobs at nicer places? And that's fine, I respect anybody who has a job, no matter where it is at. BUT how does walmart not take the time to do a small amount of customer service training??? How hard is it to say "BE NICE and RESPECTFUL TO CUSTOMERS. Say hello, great them, say you are welcome, thank them for shopping here. Oh, and don't sneeze in your hand, and don't smoke and swear around customers."
-
May 2018 by Arnette A.
After dealing with Walmart for a number of years. Service has never been great in the store,ie lack of open registers, lack of staff for assistance. God forbid you have to return something, you are looking at 30 minute wait time. If you plan to do a pickup, be ready to wait and find some help. But Walmart call center has to be the worst I have seen. They have multiple accounts for me. I have asked to have this information removed. The on duty manager Andre refused to assist with issue. After several lies and staff deception. I forced to close the account all together. I will be contacting Bentonville, Walmart Corp. Walmart must have a breach in their security. BUYER BEWARE!!!! You are probably paying for something you didn't buy.