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September 2023 by Angela S.
My mother has an account at this bank and applied for a home improvement loan. The representative held on to the information for well over 30 days before reporting that she didn't qualify. Communication was poor or non-existent. There are banks out there that have better customer service, responsive to the needs of their customers, and are more considerate to the needs of their minority base. American National Bank is definitely not one of them. I can see why they receive so many negative reviews. If I could give it zero stars, I would
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December 2022 by Scharlene R.
This bank will not allow you to spend more than $2,400, no matter how much you have in their establishment. If you "know" you will be spending more, you have to call them and ask permission to spend more than they will allow. They then up your spend limit, but it's only good for 24 hours. I NO NOT need a bank telling me when and how much I can spend. I'll be closing this account before the end of the year.
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July 2021 by Mark Gunderson
Banked there about five years only because I had a loan. Got the loan paid off and closed my account. Compared to my other bank generally speaking the tellers are unfriendly (Not always).And there were things concerning my loan that made me question their attention to detail/competence.
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April 2021 by Lori McBride
The hours for inside banking are inconvenient for the working people. Having to replace a debit card and it cant be done in the drive thru which is open late but that does no good for my issue. We need options for these types of issues.
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April 2020 by William Sutton
This was my second visit to this bank today. At 12:39 today cashing a check. The teller that cashed my check today was the same rude young lady that did me this last time. Your a horrible teller , And your customer Service is horrible as well.....Now, I know exactly why I'm not a customer of this bank....Both times just creating very poorly. The first visit was horrible as well.
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January 2020 by Paleoman 1914
Out of 4 banks I currently have accounts with American National is by far the most crooked and least helpful. Keep a close eye on your funds.
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August 2019 by EzE011
Lack of communication
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May 2019 by Ron Howie
This location is no longer as busy as it once was with all of the other banks that have been built around here in the past few years.
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April 2019 by Sondra Hill
Mortgage application is the most horrid that I have ever seen.
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February 2019 by Elishus Donley
Excellent
