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February 2024 by Lena Walker
Caleb was very good with customer service! Very helpful & professional! Had a very nice car, 2024 drove smooth! Recommend this place!!
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January 2024 by Golden Hughes
No good
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January 2024 by Allen Kuykendall
Online showed cars available and got to Terrell location they had no cars available. Waist of time
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December 2023 by Sarah Sanders
Great guys! Nice office! Came and picked us up so we didn't have to Uber to them. Great selection of cars.
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December 2023 by Pedro Huerta
My experience here was GREAT from start to finish. Staff was super friendly and helpful. Brandon even drove me to pick up my personal vehicle from the body shop. Brandon was extremely nice and can hold a good conversation. You guys rock! I'll definitely use this place again.
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November 2023 by Georgetta Scott
Friendly with good customer service..
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October 2023 by Brenda Williams
No he didn't say my phone was braking up when we talked about my reservation to rent a car maybe it was but it seemed like he was kissing the phone himself mouth closed to the phone so with all the phone issues and stuff didn't get to rent of them and he said my attitude when I just wanted to understand the detail about the rental.He must be phone mind reader if so he is in tthe wrong job Ps He wasn't very helpful and talk fast. Enterprise no no no. Phone clerk should have patience with all calls ?✌️✌️✌️ Terrell Texas for you making the statement TRUE about ppl here
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September 2023 by Becca McDonald
ZERO STARS!This location is full of frauds and scam artists. They are trying to claim hail damage on our insurance from what I can only assume is previous damage because it’s not even visible to the naked eye. This manager is basically running a hail shop in the back of the location and getting extra income from the fraudulent claims. He even tried to tell me on the day we picked up that the “entire Mabank fleet has been damaged.” He was unaware at the time of the remark that we live here and I was up working that night and know for a fact there was no hail whatsoever in Mabank. He also stated that the hail damage was to one side of the roof but all of a sudden they want $1,500 for hail dents literally all over the vehicle. Funny how those dents were not seen on the inspection when we dropped it off.
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September 2023 by Jeff Weaver
Very efficient, rental process so quick, and very friendly
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August 2023 by Pamela Luttrell
These guys went above and beyond to help when our RV had mechanical issues. The manager had Kylie come get us 40 minutes away so we could rent a car. Kylie is awesome. Definitely recommend
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July 2023 by Mark Gaytan
This was my first time renting a vehicle and I thought it was gonna be a hassle. Thanks to Jessie, the process was quick and easy. The car drove nice and smooth and anytime I had questions about my rental, Jessie was quick to answer
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April 2023 by Adam McDaniel
Great service guy was straight forward and kept me under the allowed insurance budget so no outta pocket. Don't remember guys name but he was the red headed guy
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February 2023 by Jay Chairman
Worst service ever, I was told by JESSIE to pick my rental car at 10:30 am and then when my wife shows up they changed it up to 4:30pm. I called ahead of time to let him know I was coming, I pull up at exactly 5pm and he is pulling out the parking lot at 5 .This caused much inconvenience for me and my wife. Will not recommend this location. I wished the call was recorded to prove him he lied.
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September 2022 by Michael Wilhelmi
The staff is courteous and charming. They have a great caring attitude towards the customer. I really appreciated their help.
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September 2022 by Tim Sommers
This place is always good just plan ahead.
