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November 2023 by Jay Tyson
Raymond was awesome. he took care of me and made sure I understood everything that was wrong with my truck. i will for sure be back!Thanks Raymond
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November 2023 by Logan Rachal
They did a great job, I've used them several times and always goodService: Wheel alignment
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November 2023 by Michael Garcia
Always hard to find an honest mechanic/shop. I've been here a few times and they have been polite and professional. The info given back has been helpful and detailed. As for now I will continue to use Greens Tire & Auto Center.Services: Carburetor cleaning
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September 2023 by Donnie Gilmore
Went in for an A/C servicing. Had an appoint and they seen me on time. Took a couple of hours due to lunch and just busyness of other customers. Great service and awesome employee attitudes. Will definitely recommend and also go back for my car repair needs. 2015 BMW 328i.Service: Air conditioning
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August 2023 by Gary Smith
I was visiting Terrell for one day to see my sister who just lost her husband… on my way to Mississippi. was overdue on an oil change. Emily and their team got me in and out first thing last Friday morning so i could get on the road to meet my arrival schedule. they were great! I sincerely appreciated their getting me in and on my way quickly. Thank you Emily and Justin!!Service: Oil change
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August 2023 by Elyssa Schneider
Excellent service, quick and efficient with good prices. Owner checked in personally to see if all was running smoothly. Five starsService: Air & cabin filter replacement
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July 2023 by Kimberley Hurst
Great service! Great product selection! The owner even text me a week later to make sure everything was to my liking with my tires and installation package.
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July 2023 by Elizabeth Claypool
They are so friendly and honest! If I lived closer I would use them for all my auto work!
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June 2023 by Shirley Hudson
I am very pleased with the service that I received from Green Tire & Auto CenterI was given a detail report of my car problem and was kept updated on the repair work and cost in advanceOffice personnel was courtesy and professional as well as technical staffEnvironment was clean and pleasantI will return for other services
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June 2023 by Gayla Mann
They replaced the ignition coil and spark plugs on my infinity and had me back on the road in less than 24 hours. The staff is very helpful and I highly recommend themService: General repairs & maintenance
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June 2023 by Tasha G.
On Tuesday May 9th, I arrived at the shop for a condenser replacement. At 2 pm, I received a text message stating I need to replace the blower motor. When I arrived back at the shop, I told Shawn it was not possible that I needed a blower motor. He asked if I would like to speak to the Mechanic and I said yes. I asked Shawn, does the blower motor not blow air into the car? He said yes! I said, well my car does not need a blower motor, there is air blowing in my car, it is just hot, not cold. Shawn went out to meet the mechanic. Shawn walked towards me and he was shaking his head. He said never mind about the blower motor. He said the mechanic misread the work order.I dropped off my car the next day at 8 AM. At 2:15 pm, I called the shop to see if my car was ready. Emily said the mechanic was test driving my car and she would call me when he returned. Upon arriving to the shop, I saw my car still in the bay with the AC hoses hooked up to it. I walked into the office and asked Emily why was my car sitting there with the hoses hooked to it. Emily, proceeded to tell me I had a larger issue at hand. She said the Evaporator Core needed to be replaced on my car. I asked her what did she mean, nothing was said previously about the evaporator. I asked her why was I just now finding out about this. She said when the Mechanic does his check, he checks for the most common causes of why the AC was not working. He did not check it thoroughly, because he is going to check the more obvious. I ended up paying $631.29 for the repairs. While driving home, I heard a hissing noise and the smell of freon leaking was burning my nose. When I got home all the freon was gone; my car was hot. I called the shop and asked for a refund because the AC was still not working. I received the following text message from the shop:"I apologize for any inconvenience caused due to the recent repair work done on your ac system. I understand that we fell short in our efforts to identify all the issues at the first instance, and we should have looked further into the system to find all the leaks. We initially identified that the condenser was leaking, and we thought that fixing it would resolve the problem. However, upon further inspection, we discovered that there were more issues than we had initially anticipated, and the leak in the firewall was not immediately visible. Once we fixed the leak in the condenser, we were able to identify the second leak in the firewall, which we subsequently addressed. I regret that we were not able to identify all the issues at the outset, but please be assured that we did everything possible to rectify the situation once we were made aware of the additional problems. I am willing to work with you and set you up so that we can get all the problems fixed on your car. Again, I apoligize that we did not see all the issues in the first time you were here. I am willing to see what we can do to help keep our relationship good, and get your car working properly."The next morning, I called the shop and told Shawn about the hissing noise and smell coming from my vents, he said why didn't I call the shop. I told him I did and spoke to Emily, she said it was safe for me to drive. I requested a refund for the work that was done. He said I will absolutely not receive a refund from him. He said he will work with me on fixing the evaporator. He asked what did Emily quote me and I told him $1610.93, he said he would do the work for half of that. I told him absolutely not! I was very unhappy with their service and I did not want his mechanics to touch my car again. Shawn said he does not give refunds and he does not do business that way. He said I can work with him or not. Shawn also told me I better not go on Google and leave a bad review, because if I did, he was going to respond back with he offered to do the repairs at half the cost. At this point there was nothing left to be said between Shawn and I. I did not want them to do any further repairs on my car since it was misdiagnosed to begin with.
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May 2023 by Beth
I was broken down on the side of the road and they stopped to help me. They got my car fixed and back to me same day. They were so nice and I’m so grateful.
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April 2023 by Christian Vargas
Being new to Terrell it was hard to find an alignment shop . Greens was able to get me in and get my 2002 Yukon aligned . They told me it needed hubs and a camber pin and showed me how the hubs were faulty and were the pin was missing. There price was the same as a family member that does my mechanic work and same warranty so that tells me there prices are very good. I came back in to get realigned after putting the new parts on ( I put parts on myself to save me money ) and they have done a great job . The level of customer service up here that I have seen is extremely great . Let me tell you the 2 times I have been up here they have really treated me like family .Definitely will be back and I definitely recommend.My boy Raymond is great .Thanks to all staff at Greens
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April 2023 by phil pollard
Passing through Terrell Texas on my way out west, engine light came on. Stopped at the local Auto Zone for diagnostic check O2 sensor bad. AZ refer me to Greens Tire & Auto center. Went there the next morning when they opened. Auto Zone guy was right this was the place to go. Shawn and his whole crew were great, sitting in the waiting area I witnessed Shawn dealing with other customers besides me and his customer service is outstanding!! Finished installing new sensor and was on my way. Felt like I meet a new friend, two days later I got a text from Shawn making sure everything was going good.Who does this anymore? If you’re ever passing through Terrell or even live near there take your car here they set the customer standard as far as I’m concerned. Thanks Greens Tire & Auto Center.Service: Auto engine diagnostic
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April 2023 by Charcoalz28
Needed two new tires and greens came in handy. They were able to order me two new tires that came in the next morning. Fast and friendly service will do business again.Service: Tires