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December 2023 by Lynnsey B.
Is there an option for zero stars??? On Saturday, December 9. 2023, we stopped at the Take 5 car wash on Moore Avenue. What a nightmare this has turned into! We purchased the middle grade car wash and proceeded to the entry. Our car was motioned onto the conveyor belt and started thru the car wash...then it jerked and everything stopped. The rollers, the water, the soap, the car mover...everything. We sat there for several minutes wondering what to do next when my husband said, "we're about to get hit!" The truck behind us hit us and forced us the remainder of the way thru the wash. We both exited the car wash and parked over in the vacuum area to be met by the manager. He informed us they had a video of what happened and asked us to look over our car for damage. There were two scrapes of which he took photos and he filed an accident report. We were told we would be contacted on Monday with next steps. There has been zero communication with the corporate offices and when we pressed the manager for assistance, it was met with, "well I can email them again...." We now have to get our insurance company involved and following up on a Facebook entry I made about this...it appears that this treatment is typical of this company. So after this Yelp review, we will be contacting the BBB and the Chamber of Commerce. All we asked is that they make us whole again with a vehicle without chipped paint and deep scratches. If I can make the strongest suggestion to anyone still reading....DO NOT USE THIS CAR WASH!
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October 2023 by Maurice B.
Broken vacuums, different energy, and seems like new management. This place use to be so great and had great customer service. Now, it has changed for the worst!
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August 2023 by Jack
Good owner, very attentive.
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July 2023 by Jack “JACKJACK” Shaffer
Good owner, very attentive.
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July 2023 by Jack Shaffer
Good owner, very attentive.
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July 2023 by Choya S.
Twice my van went through this car wash with their "deluxe" car wash. Both times, $25 later, there is still bug debris on my front bumper and windshield! Person in charge said there was nothing they could do... really??!! Isn't that the purpose of a car wash?
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July 2023 by Guccio Pablo
Clean my car out fast
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June 2023 by Tiana Wilson
Best idea to come through
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May 2023 by jerrold bassett
All was well but of course I'm going to say the timer moved to fast.
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April 2023 by Bren W.
Took my really dirty truck there. They do a great job. I went on to their web site to see if the pigeon found my vehicle. It had and I got a free wash. The staff are nice and friendly. I always check my truck to see if I lost any of my magnetic stick ons. Everything was ok. I will be back for sure
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April 2023 by Terry Jones
Good spot to go wash your car without a whole lot of drama
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April 2023 by Jay S.
I had a little extra time today waiting on a client. I stopped in and had great service from Edwinmy truck is so clean and I am happy!
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March 2023 by Greg Roach
Time is not correct at this location, 5 min. Is really 349 min.
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March 2023 by Kinghippo 1.
This car wash place is great and they really take care of their customer. The GM Edwin is personable and has a real passion to make customers happy. I bring all my family's cars to Take 5 in Terrell.
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December 2022 by Kenneth Williams
Had good pressure and was clean. The prices were the same as any car wash
