United States Postal Service
Post Offices,
Shipping Centers,
Mailbox CentersHours:
1250 TX-34, Terrell TX 75160 Hours
About United States Postal Service
United States Postal Service has received positive reviews highlighting exceptional service provided by an employee named Mona. Customers appreciate her dedication, friendliness, and ability to multitask effectively. Many noted her helpfulness during passport appointments, where she assisted with multiple passports, even accommodating those without appointments. Reviewers praised her clear explanations and patience, especially when working with families and children. Mona's willingness to go above and beyond, such as searching for needed materials and helping with tasks like taping boxes, has left a lasting impression. While the overall service is commendable, some customers pointed out that the facility could be improved, citing limited space for passport processing. Overall, the positive experiences at this postal service location reflect a commitment to customer care, particularly due to Mona's outstanding performance. Many customers believe that postal workers deserve recognition and raises for their hard work.
Most Recent Reviews
August 2025
Terrell .. I was told my package cannot be delivered because of a animal but he can deliver me the wrong packages.. I thought you had to be smart to work for the Post office you know got to be able to count and read
August 2025
This is one of the worst post offices in are area. It’s like they hate their job.
July 2025
These people will do whatever is convenient to them. They don’t care for customers just what benefits them. You’ll get no notifications. Don’t matter if your on your front yard, you’d better be sitting next to your mailbox or your not getting what you ordered. They will leave in a heartbeat.
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- Terrell, Texas
