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February 2024 by laurie mclemee
Quick service, friendly and knowledgeable. Helped me get my discount for nurses. Very pleased
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December 2023 by Tonia Smith
The worst customer service and Store Manager EVER!
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December 2023 by David Henneman
Wayne was awesome great location to go to.
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October 2023 by corina wild
Wayne went above and beyond for us and made sure we were set up perfectly with our new phone. Very good at helping and multi tasking. Great employee.
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September 2023 by Iron Irwin
Authorized Verizon Retailers are a waste of time. If you need assistance at any Verizon store make sure you go to a corporate store...We went it for assistance for transferring data and the only employee there did not want to help, since they did not sell the device. This particular "employee" was lazy and offered no solution for assistance.. othe than going somewhere else..Be warned authorized Verizon Retailer location do not have to honor any Verizon promotions, and can charge hidden fees as well.
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September 2023 by Danny Gameson
Wayne was awesome! Very professional and polite. He also recovered pictures of my sister that is recently deceased that I thought were lost forever.
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September 2023 by Brittany Sullivan
Most excellent service! I will be back again for all my Verizon needs.
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August 2023 by Jennie Vongkhamsene
Showed to there 620pm and there was a sign on the door “I’m on lunch for 45mins” the guy came back 7:05 and they close at 7. Who takes lunch at 620!
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July 2023 by Leona Shinert
Lots better than the Forney TX store that we live less than 5 minutes from. Who are rude and very unprofessional. We had a family member removed from life support and the Forney store refused to help return her phone WE just bought a week prior because we didn’t know the phone password on her phone we were returning (she was on our account). We just removed her off life support that morning and employee told us to go ask her password. We told him if he wanted to go to hospital & try to ask her for password to please do. We’d LOVE for her to wake up from the severe stroke she had & Drs just told us she would not live.Terrell Verizon were friendly and knowledgeable in what we wanted. We will drive the 20 minutes to the Terrell store for now on.
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July 2023 by Melissa Neyens
He was very nice and got me fixed up fast.
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July 2023 by Franklin Whiteley
The fastest and smoothest cell phone buying experience ever...complete process took about an hour thanks to Ethan!
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July 2023 by Michelle Stewart
I kept getting a text about a trade in deal and decided to go in to see what options I had. I was able to walk straight to an employee and he took care of it right away. Picked my new phone, helped me find a case, and started the data transfer. It was going to take about 2 hours. I went and got my nails done and came back to my new phone ready to go! Great experience!
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July 2023 by Leslie Washburn
Lupita is a sweetheart and an amazing sales person. Go in and see her!! I love my purchase!
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May 2023 by Debbie Moore
Everything I come into this store the employees are so helpful. Wayne and Lupita are awesome! Promote them
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April 2023 by john Thompson
Why is this store even open. The one employee and I were alone in the store and I still felt completely alone. He sold me on a phone then told me he didn't have that one. He then sold me on another model and AGAIN told me he didn't have that one. I left and went to the store in Forney and was very pleased with the help and kindness I found there. Peace/JT
