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February 2024 by Armando Sanchez
I had to answer questions about my file. I'm a former employee! Thank goodness the man had good patience to put up with you AT&T policies!
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January 2024 by Cosman Jones
Roberta Pennington was absolutely amazing from start to finish she made both my daughter and I feel like family along with all the other wonderful things. If you need a new phone or would like to switch over please give her a shout !!!
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January 2024 by Jeanette Patton
My favorite ATT store.AT&T RICHMOND RD HAS BEEN MY FAVORITE STORE FOR 12 YEARS. THE STAFF IS VERY FRIENDLY AND PROFESSIONAL,AND ALWAYS MAKE YOU FEEL IMPORTANT.
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January 2024 by Hippie Soil
I've always had great service at this location, but this last time was exceptional. We were in a tight spot after our old phones were unexpectedly disconnected. We called the store and got very helpful advice from John. Once we made it into the location, we also experienced wonderful service from Ted. He helped us get a brand new account set up with new phones and new numbers, answered all of our questions, and was super friendly and efficient. We were very impressed with both John and Ted, and will definitely be coming back to the Richmond Rd location in the future!
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January 2024 by Lisa Culp
Come see Grace! She was the best at helps me get a new watch and phone. 10/10 recommend
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January 2024 by Krista Rochelle
Grace was absolutely awesome to work with and very helpful! Definitely recommend finding her to help!
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January 2024 by Gaston Quiroga
Went to get my new iPhone activated and the store rep was fast helpful and very knowledgeable! Would definitely do business with them again!!
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January 2024 by Dorothy Edwards
I've purchased my new phone at this store all because of Gracie the sales person she was so accommodating and pleasant. I haven't been treated that well since I started using AT&T .Gracie was very knowledgeable about the phone I purchased and also about the special two week trial with DIRECTV which I did wind up bringing home with me and she had everything set up for that which was great. She told me how to connect to the TV and I am watching it now.
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December 2023 by Teovianna Stewart
At&T Best Store In Texarkana !! Highly Recommend Wonderful Service
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December 2023 by Garet Akins
Roberta went above and beyond her responsibilities while assisting me with updates to my plan. She is the gold standard of what customer service should look like. Always polite and pleasant to deal with. She also speaks you through the process so you don’t feel left in the dark. Afterwords she assisted me with choosing a new device and displayed great knowledge on every product I inquired about. A lady named Kayla was also a large help and displayed great leadership and guidance while maintaining the most pleasant attitude. I am extremely grateful for the help provided by these two
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November 2023 by Lindsi Chadwick
So we have had out phones for almost 13 years... we had S10s. And we had put off getting new ones because the process is just so hard and expensive. We waited until we could not anymore. Today we met with Tanner and he helped make the process super easy! He found some ways to save some money and was super helpful! Process to upgrade and trade in was as smooth as I have ever seen it! Thanks Tanner!
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November 2023 by Cheryl Williams
I've been here several times and each time I've been treated with the utmost professionalism and respect. All the staff have been good but ask for Grace! She's been great at every visit!
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November 2023 by Johnny Rivers
Best plp ever ! Had a great experience and lots of laughs
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October 2023 by Prestin Williams
Have dealt with Ms.Roberta a few times for all my cellphone needs. She has always been absolutely amazing and professional everytime. I'll make sure to always use her and ask for her when I go in to upgrade and purchase new items.
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October 2023 by Danielle Oakes
We had the best experience at AT&T today with Ted Donaldson. He was very helpful and answered all my moms questions. Definitely recommend!