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June 2024 by Jean Stephens
Accommodating employees
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May 2024 by Mallory Bales
All of the people including the customers are so friendly and helpful!
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May 2024 by Joey Worrell
Went in to have a key made. Was out in under 5 mins and the staff was super nice
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May 2024 by Mark Presley
Helpful sales staff and competitive prices
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March 2024 by Michelle Vandever
The great people who work here are super friendly! I feel like I stepped back in time. I found a quart of oil on sale for $6!!!
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February 2024 by Nancy Hart
Clean store, nice employees, free popcorn and the only problem was most of their items they sell are almost too expensive. (Cleaning supplies, cookware, Rowe Casa items). But I like to visit to see what they have new in their little garden center in the front of the store. Their hanging baskets are usually priced well. They usually carry a lot of items, other stores do not.
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December 2023 by Chris Baker
100% satisfied
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December 2023 by Justin Jarrett
Clean store, helpful staff who helped me find everything I needed.
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October 2023 by Ryan Crowder
They ALWAYS provide excellent customer service.
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October 2023 by B B
Update: Not so much.
Ordered online for curbside like I have for years. I called to announce my arrival. They said no curbside at this store. Then the Manager came into the parking lot and yelled no curbside! Heck she could've have brought my order. Like I am going in this store now. I called Corp Office to see if they still offer curbside. They said absolutely!
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September 2023 by Buddy B.
I have been shopping here for years. This day like any other day hardware was needed. I ordered online for curbside pickup like I always have. Received an e-mail my curbside order is ready for pickup. I arrived they answered my call and said we don't do curbside. (this happened to my Wife 2x) Then the Manager Lady came out to tell me they don't do curbside. Heck she could've brought my order. Like I am going in the store after this Lady yelled across the parking lot. After my 3rd call for curbside a very nice young Lady took care of business.
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August 2023 by Mike in Northeast Texas
The staff is always friendly and helpful, Dot's has almost anything you need.
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July 2023 by Pastor Adam Chlastak
The staff was very helpful. We were in Home Depot and asked for some help finding some grommets and push nuts ? for our awning. The man at Home Depot said that he didn’t know where they are. We immediately called Dot’s the young lady who answered the phone said that they had exactly what we needed. We drove over and everyone in the store was very friendly and helpful. We found everything we needed and the young lady helping us made sure we found everything that we needed. Thank you Dot’s Ace Hardware for going above and beyond. God bless you.
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July 2023 by Judy Prescott
We were going to buy a chainsaw but the only guy that knew anything about them was "too" busy to help us. We left and went somewhere else.
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July 2023 by MT_ Beatz
Great customer service every visit. In and out with what I need.