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October 2024 by Mya
Absolutely terrible night shift service. My fiancé booked a hotel at MIDNIGHT, so that he’d have a room when he got there at 2am. When he showed up the front desk lady was outside smoking and it took 20 minutes for her to come inside and do her job (mind you, she only came inside because he had to call to let her know he was there), then she told him she canceled his room because “you didn’t tell us you were checking in late”. She said check-in is usually until 8pm?? Like what are we supposed to do? Travel back in time to check in 4 hours before the room was even booked? Because of her incompetence, she gave away his room and he had to drive around town to find another hotel with an opening, he barely got lucky at the convention center and had to pay more than planned. Absolutely stupid lady, i hope she gets fired. I expected a lot better from a Hilton hotel, what a disappointment.
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October 2024 by Marion McKey
I was just passing through. Julia, at the front desk, treated me more like a returning friend rather than a traveling stranger. Bailey, the bartender, has an outgoing, upbeat personality of someone that anyone would proudly call a friend. The place is now flagged in favorites.
Rooms: The room was spotless. Taken care of with obvious professional pride.
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September 2024 by Edgar Lozano
Great Fitness Room. Love it!
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September 2024 by Bebette Hollier
Rooms: Had ask the necessary amenities u need
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August 2024 by Paul Sullivan
Very nice hotel
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August 2024 by Dale Hiam
Honestly could have been better.
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August 2024 by Yawen WANG
Very nice hotel. Quite and clean.
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July 2024 by Tammy McDorman
We had the best experience here! Our rooms were very clean and cool. The bathroom was clean and the check-in/check-out process was seamless! Erin was an absolute rock star as a waitress for our breakfast!
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July 2024 by Linda Lanoue
Room was okay. Some kind of black particles on sheets, didn't seem to be dead bugs so brushed them off. Tried to eat dinner at the Garden Grille one evening, looked at online menu, decided what we'd order, went to restaurant and NOTHING we wanted was on the menu - no cheese curds, French onion soup, pasta, pork chops. Ended up going to Applebee's. Restaurant personnel didn't seem interested in updating online menu.
Food and drinks: As above
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July 2024 by Tesha McCray
Clean, quiet, great food. Kind staff
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July 2024 by Kristin Pesz
Excellent stay here at this hotel! The staff was very friendly and knowledgeable, and the rooms were modern and clean. Will definitely stay here again when passing through!
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July 2024 by Bill Morris
Loved everything about it.
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July 2024 by Jacob Galle
I drove 3 hours through tropical storm Beryl to get here for work. The room had stale air and was warm upon entry. I went downstairs to the hotel restaurant for dinner, but they didn’t have any suitable options for my dietary restrictions. I tried to eat leftovers that I had brought, but I was kicked out of the restaurant because “outside food isn’t allowed”, even though they had no options for me. I went back to my stale room and ate by myself. What a lovely way to treat a Diamond Member and exclusive Hilton user after braving the storm.
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July 2024 by Teddy Patterson
Front desk clerk Ms Casey was very professional and helpful. I needed maintenance and Mr Steve was very helpful and polite and was at my within 2 min to fix the issue I was dealing with, everyone deserves 5 stars.
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July 2024 by Hasan Huseyin Laleli
a really good hotel where housekeeping is well taken care of every day, the rooms are very clean. and all the employees are super nice people.
Rooms: Rooms are good clean
