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July 2024 by JD Anderson
We recently moved to the area from Colorado and the Texarkana Home Depot has become our supplier of choice.
We've had some issues with custom orders [entry doors that were special order, Trex composite decking, etc] But the staff has been incredibly helpful.
Daniel, Mike, and Sean [managers I've dealt with] have gone above and beyond to resolve the problems we've encountered. They've been extremely positive and professional, even when I got frustrated and a little salty...
I bought a $200 paint sprayer for a project and found it to be a returned item when I got home and opened it. There was dried paint on the sprayer container and everything was just shoved into the box, not packaged by a manufacturer.
Sean drove to my house and brought me a new one to swap out with the one I had purchased.
Same day, within an hour or so of my reporting the issue by phone.
We live about 40 minutes from the store, so this level of customer service exceeds expectations by leaps and bounds!!
An operation of this size is bound to have issues from time to time, and those issues certainly are frustrating when they arise.
But this store's staff and management have been exceptional.
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July 2024 by Sam Baby
The young lady working in the door department was so kind, friendly, knowledgeable, patient when dealing with My husband and I many questions regarding door installation.
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July 2024 by Thor Woods
Employees ignore you avoid this place
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July 2024 by Shane Wells
Great staff and clean store.
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July 2024 by Steve Mings
Good for drop and hook overnight parking in back
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June 2024 by Rachael Santibanez
They are being sketchy with their plants. A lot of the houseplants had sharpie over the price tag. Most of them would not scan in the app to see how much they were. I asked an employee in the garden center about it and he just said they probably changed the price. Lowe’s uses sharpie on their barcodes but that’s because they are on clearance. These plants actually ring up higher than the amount marked out on the tag (some were not blacked out all the way and you could see the original price). One of them that I could get to scan was an additional $3 markup they did themselves.
They had lots of indoor plants inside that looked absolutely awful yet they were all still full price. I liked the variety they had for indoor plants but I’ll just stick to Lowe’s because that doesn’t sit right with me. I only have the extra star because the woman at the self checkout was very nice and personable unlike the guy the garden center.
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June 2024 by Ricky Hoover
Went to buy a washing machine and didn't have any to take home go to Lowes had 21 n stock of the one my wife wanted and a bunch of the other ones
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May 2024 by Janet Rainwater
A great store with anything you might need for your home needs
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May 2024 by Janet Mosier
Great store
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May 2024 by James Welch
Good selection of building material, Milwaukee tools, flooring, paint, etc….I have always found the employees to be courteous and helpful.
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April 2024 by Ryan Crowder
Very friendly employees compared to Lowes.
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April 2024 by Dwayne Endsley
Had to go there for some cedar boards. Good selection
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April 2024 by Janice Maxa
Ordered some garden soil, manure and tomato cages for curbside delivery, we checked in and were told to pull up under awning by lumber. We could see our order on a pallet in the yard, but waited quite awhile for someone to come out without the receipt said he had to go look for it we told him it's right there should we just pull over there so you can load it he said no he'll be right back . We waited again finally cones out with rhe receipt and a pallet jack again we said we could just pull up there he said no . He struggled with the pallet jack finally bring it to the car and tells us he can't use his left arm so couldn't load it so we had to do it ourselves two seniors ( 63 and 67 ) and our 12 yr old grandaughter . What's the point of curbside delivery if you have to do it yourself because you hire a man who is not capable of doing the job. VERY DISSAPOINTED IN EMPLOYEES SERVICE.
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March 2024 by Angie Frank Murray
Our place to go for our home needs. Great bunch of folks. Godbless and godspeed.
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March 2024 by Linda J Vecchiarelli
Would have been great to have somebody in their appliance section who actually wanted to sell an appliance. We were told that we would have to load it by laying it down which can damage the Freon permanently. Why would someone spend $750 to do that?Common sense goes a long way. It seems like they wanted to sell us a floor model just to get it out of their way… we opted out. Do better when you’re training your people. Thankful we know our way around the store, because customer service isn’t an area you excel in.
