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January 2024 by Fran Orona
Much better than Suddenlink techs !They had me up and running on the internet with in a 2 couple of hours. Well worth the wait ! I was out of service for over 3wks with Suddenlink. In those 3 weeks they sent out 4 different idiots. Not one of them could get my service back up !!!!! I will rate this company further in the future.
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January 2024 by Tyrone Brown
The technician was very knowledgeable about the repair of the telephone/Internet wiring and fixed the problem quickly. The technician was polite and gave me time put my dog in my truck before I opened the gate to let him in the yard.
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January 2024 by Anita Clark
Arrived on time and completed excellent service.
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January 2024 by Lynzie Helton
I would recommend this company to anyone. I have not ever had any problems out of them! We have been with them for almost 6 years now and I would not go with anyone else. (Just don’t talk to a third party person) everyone else is always great!! They have an easy installation process. They always keep you updated. If you move and they can move with you, they make the process very simple and they always update along the way!!! 10/10 recommendations for Kintetic!Also our technician Mike was absolutely great and very informative and kept me updated through the whole process!
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January 2024 by Jill Hatfield
This company has the best customer service and support staff I’ve ever worked with. They always keep their word on there prices!! Not like some companies who go up up up and away with your money!!!! I am proud to be apart of kinetic and they are always on top of everything I need. If you want all the time internet call them!!! Thanks ?
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January 2024 by Durward Jackson (Dude)
The Technition never showed. Had an appointment between 1-3. And 4:30 pm now. This business just want your money at first. The service, and help is rude and disrespectful to to the customers.
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January 2024 by Gay Penak
This is my first time working with Kinetic. From placing my order with Natty Simmons right through installation, the service has been outstanding. The company kept me updated, the technician showed up on time and completed the installation quickly.
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January 2024 by Bobby Walters
The Technician was very professional, he knew his product and helped our business save some money on our bill by recommending to delete some of the lines that we were being billed for that we did not know we had.
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January 2024 by Jo Lane
They were super kind in the initial calls to get everything set up, all the way down to the install process. Technician was super nice and in and out.
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January 2024 by Vickie Shorts
My issues with internet was fixed & resolved quickly & professionally. Carter took time to explain what the issues were & checked to make sure I was able to connect with any problems.
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January 2024 by Glenda Dykes
Very professional yet have a wonderful personality..We could only hope everyone could be that nice.
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January 2024 by Jacoby Bourn
Kenetic is great!
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January 2024 by Kathy Castleberry
Gordon contacted me when he arrived in town. He was very professional and polite. He told me what he was doing, what he found and fixed an ongoing issue with my Windstream internet, ran the diagnostic and was finished in a little over an hour! I am very pleased with Windstream and thankful they sent Gordon my way!!
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January 2024 by Gabi Garcia
Great service! Absolutely love my new internet providers!!
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January 2024 by Monte Mitchell
Install was fast…..internet is way faster!!!! If you don’t have kinetic in The Deer….you are missing out
