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February 2024 by Jeff Kleeman
I went here to print and fax some things. I went up to an employee and told her what I wanted. She told me to just go read the sign over there in a condescending way. I don't really fax or print, which is easy, but I have to deal with my 2 phones personal and work to get two documents together. I did all that, but I had a question about being able to send two faxes together instead of separate just in case they get mixed up on the other side. I went up to the counter and was looked at a few times and blatantly ignored and walked right past. I decided to just send them separately. The lady never came up. I noticed when I came in another guy was pretty upset with her as well because of attitude. To be honest I was looking office max because you can just email them, and they just do everything. It's like Walmart. You buy stuff and check yourself out. The last time I checked I wasn't an employee, but it's okay. It looked like 3 people were running the whole store, so they're just overwhelmed. All I would say is just greet people with a smile and acknowledge folks like they're not an inconvenience and have Value. I guess $5 dollars to print two sheets of paper and fax them was worth it.
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February 2024 by Paul Goodchild Ph.D., CPA
These places are dying. They can't handle the competition from big box stores and don't have much to offer. Price check them for sure, but I bet you'll find what you need in stock at another store.
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February 2024 by Diana Ruiz
Excellent customer service! I lost my receipt which I had to submit to my work for reimbursement and Samuel helped me retrieve it. Very helpful customer service!
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December 2023 by Steve Oglesby
Super helpful staff!
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December 2023 by Robert Brown
Staff extremely helpful
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December 2023 by Gwen Deaver
Great place to find any type of office equipment. And the staff are all happy... to help you find it. Ms. Octavia W. did an outstanding job in walking me through what I needed, & when it will be ready for me to pick up. ?
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December 2023 by Robin D Carter
I like doing my prints there but they are a little high on price for you to do the work yourself
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October 2023 by Michael Bradford
Don't expect any kind of customer service in this store. There never seems to be anyone around when you need help.
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October 2023 by Elizabeth Clark
The service was great. I needed some labels made for some Keychains and the staff helped me find the right ones, they helped get what I needed printed on the labels and printed the labels in a couple of minutes. They were very knowledgeable and professional. I left very pleased. Thanks, Liz.
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September 2023 by DeAnna O'Malley
You don’t find just the simple customer service in this town anymore. It was so nice to have it here.
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September 2023 by Chuck Zach
This OD in Texarkana has decided to stop offering services such as book cutting and hole punching because they’ve been unable to successfully train their employees to perform those tasks without ruining the books. I have never seen a business that decided to stop doing the things that they are hired to do because management cannot train employees. Complete clown show. Repeated complaints to the corporate office have so far yielded no results. So much for customer service.
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September 2023 by Wallace Embrey
Customer service still lives at OD. They are busy so be patient and they will provide you the attention and service you'd expect.
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September 2023 by Debbie Brantley
The cashier was very friendly. Prices are high compared to Walmarts, but for office supplies, you have more variety.
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September 2023 by Maryann Farris
Very helpful and pleasant. This is a small store so I had to order what I needed and have it shipped.
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August 2023 by Susan Moore
Friendly, competent, efficient, knowledgeable staff. Well supplied with a variety of office equipment and supplies.
