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January 2024 by Mark Estrada
Two customers in the entire store, and the two employees would not stop talking long enough to check me out. I was very close to walking out with my product.. after I started looking at the clock 12 to 13 minutes of them chatting in the middle of the store one of them finally come and check me out. And I know that they definitely saw me walked up to the register.
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September 2023 by Stacy Saunders-Wilsford
I would like to let everyone know that I was trying to locate a Notary, thought I had seen it advertised in the camera dept at walgreens a couple of years ago so I reluctantly decided to call. Honestly did not figure I would get an answer by phone however the lady who answered the call, TIARA, proved me wrong! She told me they did not have a Notary, I asked was she sure because I thought I saw a sign in the camera department, she said maybe she was wrong and offered to transfer me to that department. No one answered by 4 rings so TIARA came back on the line and said she contacted her manager to make sure she told me correctly and she let me know she was sorry but they for sure do not have a Notary. It's not everyday an employee goes out of their way to help and she was not only helpful and friendly, I could see her smile through her voice! Just wanted to let Walgreens on Richmond Road know I received exceptional service from their employee TIARA today!!!
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July 2023 by Nexus Broadcast
Friendly. Helpful. Building is dirty outside. Pickup is a cluttered mess. Doesn't look professional at all.
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May 2023 by Jennifer Gaskin
I would like to make a shout out to Latejana and another girl, she's new ..can't remember her name but these 2 girls are an asset to your company! They are the reason I come here. They are very sweet and helpful! They are such a blessing!!
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May 2023 by Mark Horton
They don’t ever receive prescriptions on the first send. And if they’re sent in the afternoon they’re closed before they get it ready… Walgreens used to be a 24 hour pharmacy, that is no longer. Thank the Lord for other pharmacies. I will no longer use Walgreens anywhere in Texarkana.
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February 2023 by Heather Bradley
There are a couple of really sweet girls at the counter in the pharmacy but other than those two girls (don't remember their names) the others are very rude and dismissive of their customer's needs. They showed no concern at all that I have been waiting on them to fill my meds that were called in days ago. I have called daily explaining when I would run out of meds and my concerns about it, they did not seem to care at all that I have now had 5 missed doses of my medications and they still do not have them filled. After explaining this to them, they still show no urgency at all in filling my medications. It is really frustrating that they bluntly show you that they simply do not care.
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January 2023 by Jannie Clark
A young man named David, is such an asset to your pharmacy. He is always very thorough and patient. He is very pleasant to talk with on our perscriptions . He is 100% customer service.
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December 2022 by Travis Davenport
Absolutely the rudest pharmacy I've ever been too. Choose any other pharmacy on the planet. And don't ask any questions they won't help you.
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October 2022 by Bruce Flint
The staff at Walgreens is overworked and it is tough to watch them work as hard as they do. I love Christine and the pharmacy gang as they always go out of their way to take care of me.
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June 2022 by Krissy Nichole Arnold
The pharmacy at Walgreens on Stateline in Texarkana is a joke. The entire staff is INCOMPETENT!
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April 2022 by Leslie Jenkins
Worst customer service ever. The girl at the window was the rudest person I have ever dealt with. She had an attitude from the start. I couldn’t get her to understand the information I gave her. I was frustrated and asked for my prescription back and she threw it at me and my insurance card. Will never do business with CVS on Richmond road again.
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February 2022 by Brad Johnson
They only had 1 of 2 medicines I needed. One of the workers drove to another Walgreens to get the medicine I needed.
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October 2021 by B
My 5 star review is for 1 pharmacy tech, Tracey Dixon. She is by far, the most outstanding, caring employee they have. We have had several problems with my parents medications in recent weeks, and she finds and fixes the problem before we even receive the medications. Whether the problem is insurance related, physician related or pharmacy related, she is quick to spot it and fixes it promptly. She has a memory like I've never seen. She remembers all our medications and the milligrams and always makes sure we are well taken care of. She is a major asset to this pharmacy. We don't even like to order refills or pick up if she is not working. Thank you Tracey for your outstanding work ethic and incredibly amazing customer service. My entire family appreciates you so much!
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September 2021 by D S.
Worst pharmacy in the Texarkana. Took 45 minutes to get to the window with just 2 cars.
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August 2021 by James M.
Overall it's a great experience. Rewards program is easy to use. Associates are generally friendly.