AutoZone Palmer Hwy in Texas City provides great and excellent customer service, consistently described as friendly, helpful, kind, and patient. Staff members are noted as being very knowledgeable, thorough, and informative, effectively answering questions and giving great advice. Reviews highlight employees going out of their way to assist, including helping with product selection, processing warranties and refunds, installing batteries, and even providing a jump start. Customers report this location offers wonderful help and call it the best AutoZone experience they have ever had, praising the great management.
Samantha excellent service very patient with customers that don’t have much knowledge of what they need
May 2025
I stopped by because I had a headlight out. Ethan B was AWESOME!!! He made sure II got the right light bulb, and helped me get the best price. He even put the bulbs in for me. They were not easy but he did it. He was so polite and made sure my experience in the store was pleasant. Thank you again Ethan for all your help!
April 2025
Great service and friendly customer service.
Samantha in particular was very knowledgeable in the products and answered our questions effectively.
