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November 2023 by colton curvey
I always have a pleasant and great customer service. Every time I go to this location.
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November 2023 by tessy reyes
Who is the owner of this store???? Not manager but owner YOU NEED TO GO INTO YOUR STORE AND SEE HOW DIRTY IT IS this store is in Texas City on Palmer hwy…We went in to buy some shoes the check out counter is disgusting the whole store in general! Service is poorly to the max!
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August 2023 by Michelle Dillon
I like the variety of the shoes. However, each shoe that I selected did not have the size I needed. The store does not have half sizes.The sales associate was helpful and nice.
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July 2023 by Vincent Gonzalez
No customer service. Employees didn’t ask if I need help. Just stayed behind the register
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June 2023 by Amanda Fobbs
Absolute unprofessional and discrimination against customers who are unable to read the policy of the store. Do not buy from this store! Zero stars. I will be reporting them to the news.
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May 2023 by Grecia Cuellar
My husband and I went to buy some workout clothes and everything was fine. The employees were available to help on the floor and checkout was easy enough and the employee checking us out asked if we wanted to join their rewards, we said no thank you. No pressure, no problem. We ended up needing to return some leggings and my husband went the next day with the receipt and all the tags were still intact. They told us we could only get store credit which is fine, the sign is there at the front desk for that. What they didn’t put on the notice or let us know was that in order to return and get store credit you HAVE to sign up for their rewards program. Never have a heard of anything like that, anywhere. I don’t know in what world it’s okay to force people to sign up for rewards program to essentially exchange merchandise. We will definitely never go back.
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May 2023 by Dionne Williams
Great place to shop , the staff is fantastic and make sure they meet your needs. The manager Ebony is very professional.
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May 2023 by Carl Dickey
Clean establishment great customer service had a great shopping experience....
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April 2023 by Jorge Gomez
Waited 15 minutes for a sz and still never got helped… they just lost a big sale, never ignore a sneaker head when they walk in…
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April 2023 by Sshelton Haywood
Had an Awesome experience, was asked exactly what sizes I needed in certain joggers and looking forward to them in stick
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March 2023 by George Gomez
Waited 15 minutes for a sz and still never got helped… they just lost a big sale, never ignore a sneaker head when they walk in…
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January 2023 by Tammie Floyd
Walked in, only customer in the store, clerk looked at me. I went to shoes and stood around 10 minutes. I was never acknowledged. Not a good way to make money.
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August 2022 by Denise Martinez
The customer service is terrible. The staff seemed bothered when asked for help. I’ve placed a complaint with corporate office because this is not the first time. I took my business elsewhere since staff was not willing to make a sale. Sadly it was just my family and 1 other customer in store at the time I was there to purchase shoes. Even to ask questions regarding the merchandise the girl smacked her mouth and stated “gosh” while walking away from us. I recommend hire staff that want to work and make sales instead of standing around and socializing and be better trained in customer service, it’s not against company policy to make sales and do your job
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April 2022 by Felicia Castro
Almost not new shoes!I would give this stunning track shoe a 5 BUT, I must have been sent a shoe that was returned without being checked. Inside the box when I opened it we’re the new shoes AND a dirty ziplock bag filled with the track spikes. Customer service was no help. I could not return them because my son needed them the next day. I’m still not sure what was going on with this box and the dirty ziplock bag and nobody was helpful enough to care! Disclosure-this shoe was ordered online but I couldn’t leave a review as they flagged it
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January 2022 by Canesha Mckinley
Poor customer service. Nobody ask if you’re looking for anything or if you need help. The lady that works here is very rude. She acts like she doesn’t want to be here. Just poor poor customer service. The store is always messy
