The Fossil Outlet Store in Texas City, TX, is a popular destination for trendy watches, bags, wallets, and accessories, making it easy to stay organized and stylish. Known for its modern take on classic vintage designs, the store offers a variety of products, including refurbished smart watches, gift sets, and jewelry. Customers appreciate the great value and variety available, with many noting the excellent prices and on-the-spot engraving service. While some shoppers have praised the friendly and helpful customer service, others have expressed concerns about the lack of enthusiasm from certain employees. Nonetheless, positive experiences shine through, such as a customer who received exceptional assistance while exchanging a watch. The store's welcoming atmosphere and helpful staff contribute to making it a preferred shopping destination at Tanger Outlets Houston. Overall, the Fossil Outlet Store stands out for its quality products and commitment to customer satisfaction, making it a must-visit for accessory lovers in Texas City.
Outstanding customer service! Purchased a His & Hers watch set. Unfortunately they were faulty. They were happy to help assist me and even replaced my watches. Very patient and helpful!
March 2024
So much variety and value the service is great and on the spot engraving. Really good price. So nice and helpful service.
July 2023
Went in to exchange a watch I received for Father's Day. Awesome customer service and a great atmosphere. I forgot to get the salesman's name but he was incredibly friendly and very helpful. This will be the only Fossil location I visit in the future.
