Went in to exchange a watch I received for Father's Day. Awesome customer service and a great atmosphere. I forgot to get the salesman's name but he was incredibly friendly and very helpful. This will be the only Fossil location I visit in the future.
June 2023
Although there were 2 watches that I wanted to purchase, the young women that were behind the counter never spoke or looked at me.
March 2023
I had multiple issues returning a purse, I had the receipt and the package was unopened, I was told I needed the credit card used to buy it. The second time came back with card. they didn't want to give me the full amount I paid. Of course that didn't go well for them. I felt like I was getting provoked/runaround ?