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June 2023 by Jonathan Forrester
Really annoyed by this pharmacy. Tried to refill a prescription online 3 times. The first time, it said it was "In Progress" and then it disappeared, like I had never tried to get it filled. Second time, same thing... stated it was "In Progress," and then no word from the pharmacy that it was ready. Went to check on it online, and it, too, had disappeared. The third time I requested a refill, it said it was "In Progress" and I called the pharmacy to see what was going on. They were closed. Got a hold of them the next day, and they said they were having trouble contacting my doctor's office, which is admittedly a busy office. Instead of telling me this, however, instead of giving me a call to let me know what was going on, they decided to just cancel my refill request without telling me. And they decided to do this multiple times. What the Hell, HEB?! These are medications that are vital to people's survival, and when you run into a roadblock filling them, instead of calling the patient and letting them know that, you decide to just cancel the prescription? What HORRIBLE customer service. I'll be looking for a new pharmacy. You guys suck.
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June 2023 by Michael S.
Great place to get your medicine refilled or filled.
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April 2023 by Jim B
We love our HEB and especially the pharmacy. Tuyet and staff are always amazing, looking at you Charisma.
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October 2022 by Laura Brown
I love H‑E‑B but there’s one thing that gets me frustrated every time I shop is the baggers put raw meet in with cooked prepackaged food and veggies. Where is the common sense? It pains me to call them out on it every time I see them do this. Please for the love of God and all that is holy, train your partners.
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October 2022 by Sierra
Staff needs to be more attentive to how many people they have waiting in line at the register. Instead of another staff member helping their associate with the line while he was on the phone, they walk around like they don't see anyone. The pharmacy had just opened and I get that the phones may already be ringing but those aren't the people in front of you. The man in front of me waited 11 minutes before someone waited on him. Too long.
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July 2022 by Brandi Nicole Ennis Gaw
The curbside messes up my orde almost every time and then the curbside manager basically called me a liar today and I got charged $20 more than expected and when I got upset she hung up the phone in my face. I will never set foot in an HEB again
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June 2022 by Shelly Renee Marshall
I had 12 items and I was asked to go wait in a standard line rather than using self checkout line that I already stood in like for. The self check clerk was rude and unprofessional.
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April 2022 by R Hernandez
I used to LOVE this pharmacy but the drive thru has been out of order for a while now and anyone who has to park and go inside H-E-B after work knows how dreadful that is. I think I am going to switch to mail order just for the overall convenience of my monthly meds being delivered directly to my house. The staff is so sweet and helpful but the lack of a drive thru, enough staff and long lines inside is a dealbreaker for me.
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December 2021 by Catherine Reagan
I received all 3 covid vaccinations at this friendly accommodating pharmacy. Prompt service and pharmacy personal that answered all my questions!!!!
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November 2021 by Caitlin B
Friendly staff, the woman who gave me my flu shot was amazing. Would definitely use this pharmacy again.
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August 2021 by Katherine Morris
They're so awesome that I ended up moving all my prescriptions to HEB! I always love shopping there anyway they deliver free with prescriptions and the food delivery is $5 but you save more than that with all the prices. Love it
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February 2021 by Raynard Vincent Price
H-E-B is always a good experience with awesome employees from the parking lot to the dock. I’m new to Houston and love this store.
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January 2021 by Marlyn Monroe
I Love The Bakery TheFresh Fruits And Vegtables The beautiful Flowers And The Store Is Clean
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November 2020 by Yolanda Lopez
Good food. Good location, Nice people !!
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October 2020 by Tere Johnson
This pharmacy and staff are the best I have ever used and @ 65 years I've used several. The entire staff go out of their way to provide customers with the safest , least costly and fasted filled prescriptions . They are very educated and share that knowledge willing and always have the customers best interest and health at the forefront of their care even during a worldwide pandemic , and always with a smile and kindness. To all the employees you are all truly HEROES and I Thank You all.Teresa Johnson
