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February 2024 by Grady Sanders
They really went above and beyond to help in a great time of tragedy for me and my family
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February 2024 by Renee McMahon
Jiffy lube is worst place to go! I lost my car when I took my car to get oil changed. My car NEVER STARTED AGAIN, SPENT $370 TO TRY TO FIX IT. SAID STARTER WENT OUT, PAID THEM TO PUT IN NEW STARTER, BOUGHT NEW BATTERY, STILL COULDN'T GET MY CAR STARTED! THESE PEOPLE WHO CHANGE YOUR OIL DONT KNOW WHAT THE HELL THEY ARE DOING. I SPENT ALL THE MONEY I HAD . SPENT 4 HOURS WAITING FOR THEM TO TRY TO FIX THE PROBLEM THEY CAUSED! I DROVE UP TO GET MY OIL CHANGED, MY CAR WAS JUST FINE. I HAD TO LEAVE MY CAR THERE BECAUSE I RAN OUT OF MONEY. THEN THEY TOLD ME I NEEDED TO GET MY CAR IFF THEIR PROPERTY! I HAD TO SELL MY CAR FOR $400 BECAUSE IT WASN'T RUNNING. A $7000.00 CAR SOLD FOR $400. I AM NOW WITHOUT A CAR, NO TRANSPORTATION, NO ONE TO HELP ME. I AM DISABLED PERSON. THIS PLACE AND PEOPLE ARE VERY UNPROFESSIONAL, ASSISTANT MANAGER WAS IN BACK SMOKING POT IN HER CAR! THESE PEOPLE NEED TO BE REPORTED! DONT GO GET YOUR OIL CHANGED AT JIFFY LUBE IN TEXAS CITY, TEXAS! JIFFY LUBE NEEDS TO INVESTIGATE THIS JIFFY LUBE! IM OUT A VEHICLE BECAUSE THEY MESSED UP MY CAR.
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February 2024 by Deva M
Quick friendly service. Convenient times . I got my indpection. Great job. I got out in great time to return to work with 10 minutes to spare.
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February 2024 by Nova Cline
They all did amazing fixed everything I needed done and got me out quickly
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February 2024 by Melissa Cates
Great staff. Got me finished up and on my way trusting I’d return to pay after they’re computer system crashed.
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February 2024 by Kevin Levy
Went to change my oil today after jiffy did it the last time. They had the drain plug on there so tight wound up stripping the drain plug.
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February 2024 by rene rios
Quick in and out. Great service.
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February 2024 by Paris Adams
Friendly and excellent service
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February 2024 by Timothy Fields
Very thorough and professional.
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February 2024 by Randy Moyer
They removed my cabin filter and when done the door and tray were laying in the glove box. Went back and took 4 technicians to reinstall it. Won't go back to this place!!!!
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February 2024 by Larraine McCullin-Martinez
They forgot to hand me my keys, my car won't start without them, also never vacuum out the car. $125 for oil change and inspection. They can do better.
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January 2024 by JV Muzic
Joe and Frankie made my visit a great experience through outstanding customer service. Thank you all!
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January 2024 by Courtney Visser
Callie was great!
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January 2024 by Tonnette Black
If I could give it zero stars, I would! Brought my car in a couple of weeks ago for a oil change and after their so called 5point inspection, was told that the air cabin filters needed to be replaced. Purchased the filters and paid for everything, then I was told that the filters weren’t in stock but they would be in the next couple of days and I could come back and they would install them. It’s been several weeks and still no call or filters. . . . so I called to check and see if they were in. The assistant manager who answered the phone, Alyissa, is rude and not very knowledgeable about anything at this store, and at this point, I just want a refund. If you’re not going to train your employees correctly, then I highly suggest you don’t put them on the floor without supervision. She couldn’t answer questions concerning the air filters or issue a refund because she hadn’t been properly trained to handle it. Sad and disappointing.
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January 2024 by Kathy
Excellent customer service the assistant manager was extremely helpful.