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December 2023 by Google user
The cakes and homemade frosting are as good as a custom cake shop. Twice as good as HEB. Nice people, too
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November 2023 by SBHome
The cakes and homemade frosting are as good as a custom cake shop. Twice as good as HEB. Nice people,
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April 2022 by Darlene Triplett
Clean friendly Employees
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February 2022 by Santanna Potts
This Kroger knows about the current Similac recall, and the manager refuses to pull the products from the shelves! What kind of company can't take the time to clear their shelves of a product that is dangerous
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August 2021 by Juli P.
Never, ever communicated with me after I endured a head wound in the Galveston store, because of flaws in shelf displays in the area that f packaged dry pasta. LIABILITY. They'd rather a disabled woman veteran as n languish, th as m check to see if there was a single thing their store ir corporation could do to assist. At the very least, 90 minutes after I was injured, I was supposed to have an appointment with a physician at the Texas City veterans clinic. The taxpayers paid for that wasted appointment, since there wasn't enough turnaround time to c as McElroy it and explain that it was because of a head injury caused by a defective food display in the Galveston Kroger. The corporation would gladly take my $$ fir decades to come, but my injuries and losses were solely MY PROBLEM?
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April 2021 by Danielle Allgood
The Asst. Manager, Tina, that is new to this store needs to get some training in customer service. I have been shopping at this store regularly for years and never had a real problem. Unfortunately when I went in tonight there was new staff and new management. When I asked Tina to verify something for me and told her I got my info off the website, she walked off and never answered my question. She wasn't going to get an answer from anywhere as she started walking to the doors and locking the doors. she did not worry about assisting me at all. She never came back to talk to me and as we started to leave she walked in and went the other direction. so much for customer service from the new assistant manager
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January 2021 by Tony Q.
Do homeless kids have to do homework? That seems fundamentally unfair. But it is also unfair to the kids with homes? Should those kids be penalized for having parents that can provide? Do they get homelesswork? Like, instead of math questions about John and his apples, they have to count the bottles they collect to eat that night? I really don't like how this is going. Anyway, Kroger has good prices and friendly employees. Kroger. 4/5 Stars.
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October 2020 by Manny Cortes
Clean store, fast checkout, friendly staff, nice place to meet girls
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January 2020 by Taylor W.
I actually don't find much wrong with this Kroger...maybe with a little more remodeling it'll look better. For the most part employees are helpful.
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November 2019 by Michael Molle
Went to Kroger today for some Mike’s Bagels and all I could find was Mold and Flys in the bagels. Bring it to the attention of a worker and he says it not our fault but merely the fault of Pepperidge farms. Smh
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August 2019 by Doug Sivyer
They need some serious customer service training. The associates act like mindless automatons. The worst! at the register, no greeting, no conversation, no thank you.
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August 2019 by Deb T.
This pharmacy is so bad I got home and checked online to make sure they gave me the right medication. 1. Turned in RX at about 3 pm. They said they (3), would be ready about 4pm the next day. 2. Went to pick up at 4:30 the next day and they didnt have them ready. 3. Came back to pick up (3rd trip), and they wanted to charge me $1000 for a medication I've been taking for 25 years and never paid more than $30. (of course I didnt get that one 4. Next day went back to pick up the RX to have filled somewhere else. (4th trip) I've been filling my RX's at medicine man but they are closed now. I moved here from Galveston and never had trouble with that Kroger pharmacy. I guess I'll go back to Galveston I have to question a pharmacy that is so unprofessional and just didnt seem to care. BEWARE! Check your medications. I really didnt even want to give them 1 star.
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December 2018 by Try_travel001
Excellent chain of grocery shopping. Fresh food and great prices. Polite staff too. Order online and pick it up from the store without getting out of your vehicle. They donate earnings to a institution of your choice
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July 2018 by Madi M.
It's a nice store and has pretty much everything what you need for basics. Clean and stocked, alive environment. I don't get such a low ranking of this location but I would definitely recommend it. Compare to H-E-B parking lot theirs is very spacious. I hope they took care of "that roach" and insects issues in general after that review has been posted.
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February 2017 by Brent S.
So I have multiple issues with this location. For one about a month ago I was in the bakery and about to grab a donut from the glass case, I grabbed the tongs and was about to put one in the bag when I happened to notice something moving, I looked down and sure enough it was a roach that was still half alive. Eww! The other issue I have is that the store is supposed to be 24 hours and they seem to just randomly close. I normally get off work late so I stop on my way home. The first time they had a sign on the door that they had to close early for maintenance, which I completely understood, but it has happened about 4-5 times now within a 1-2 month period. Today when I stopped I pulled up to the front and sat there for a second and I could see an employee right by the door looking at me, well when I finally got out of the car and walked up to the door then they motion to me that the store was closed.........not quite sure why you couldn't have told me that before I got all my stuff out of the car, turned the car off, and walked up there. Then as I was walking back to the car I see another car pull up and the person gets out of the car, I said hey the store is closed, and the person said "oh it's ok, I work here" so then I ask them why does the store keep randomly closing? And they say "oh probably a cashier called in"...........if that's the case that's ridiculous, I saw multiple employees just hanging out and standing around by the door.